LEAD GENERAL UTILITY (CATERING) (FULL TIME)
About The Position
The Lead General Utility/Dishwasher assists shift supervisors and department directors with the department’s day-to-day operations. The role helps maintain quality by training, supporting, supervising, and interacting with department team members, and ensuring daily assignments and schedules are completed. The Lead General Utility sets a positive example through professional interactions with team members and customers, provides attentive customer service, and helps maintain respectful relationships. The position is based at Western Washington University Catering in Bellingham, Washington. Shifts may vary according to the event schedule.
Requirements
- Prior high-volume dishroom experience.
- Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Nice To Haves
- Lead or supervisory experience.
Responsibilities
- Deliver quality customer service, providing one-on-one attention to detail.
- Provide assignments and assistance to team members.
- Demonstrate proper use of personal protective equipment while performing job duties.
- Relieve the shift supervisor during absences.
- Adjust or cover schedules as needed during short staffing.
- Conduct quality assurance surveys to ensure team members maintain established standards.
- Monitor and report equipment issues or shortages.
- Conduct customer and patient surveys.
- Interact appropriately with patients and customers in relation to age-based competencies.
- Perform other duties as assigned by a supervisor or director.
Benefits
- Opportunities for training and development
- Retirement plan
- Associate shopping program
- Health and wellness programs
- Discount marketplace
- Identity theft protection
- Pet insurance
- Voluntary benefits, including critical illness, accident, hospital indemnity, legal services, and auto and home program options
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and AD&D
- Disability insurance
- Commuter benefits
- Employee assistance program
- Flexible spending accounts
- Paid and/or unpaid time off, subject to applicable federal, state, and local laws
- Instapay through the One @Work app
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
