Catering Venue Lead (Full Time)

Compass Group•Indianapolis, IN
•Onsite

About The Position

Coordinates catering staff schedules to ensure functions are delivered, served, and cleared in a timely manner. Prepares and serves food at scheduled functions under the supervision of the Catering Director, and may drive a truck to deliver food and beverages to catered functions. The role involves determining staffing and workload needs from catering orders, coordinating setup details with function leaders, resolving last-minute changes and customer complaints, directing staff, and ensuring that food and equipment are handled, presented, and maintained according to standards.

Requirements

  • Previous concessions, catering, and food service experience is required.
  • A valid driver's license may be required.
  • Must possess or be able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.

Responsibilities

  • Determine workload requirements from catering orders.
  • Meet with function group leaders to discuss setup arrangements, address last-minute changes, and resolve problems.
  • Interact with customers and resolve complaints in a service-oriented manner.
  • Demonstrate complete understanding of menu items.
  • Instruct staff on work expectations for catered functions.
  • Help staff set up rooms to desired specifications.
  • Assemble and deliver food and supplies to scheduled locations.
  • Serve food and beverages to guests.
  • Return food, beverages, serving equipment, and utensils to the catering facility.
  • Ensure proper presentation, portion control, and serving temperatures, and follow HACCP standards.
  • Maintain sanitation and orderliness of equipment, supplies, and utensils.
  • Ensure proper food preparation by following approved recipes and production standards.
  • Perform other duties as assigned.
  • May drive a truck to deliver food and beverages to catered functions.

Benefits

  • Free meals, parking, and uniforms.
  • Union pension and subsidized health insurance.
  • Retirement Plan.
  • Associate Shopping Program.
  • Health and Wellness Programs.
  • Discount Marketplace.
  • Identity Theft Protection.
  • Pet Insurance.
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
  • Medical, Dental, Vision, Life Insurance/AD, and Disability Insurance for full-time positions.
  • Commuter Benefits for full-time positions.
  • Employee Assistance Program for full-time positions.
  • Flexible Spending Accounts (FSAs) for full-time positions.
  • Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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