About The Position

ConvenientMD is seeking an experienced, compassionate Family Nurse Practitioner to serve as a Lead Provider in an urgent care clinic. The role provides patient-centered care and serves as a clinical leader for clinic staff, including mentoring new-graduate providers and supporting allied healthcare professionals. The Lead Provider collaborates with other providers and healthcare practitioners to deliver timely, coordinated care and plan appropriate dispositions, including transfers. The position involves assessing patients, conducting physical examinations, reviewing medical histories, ordering or administering diagnostic tests and interpreting results, and performing therapeutic procedures such as injections, immunizations, suturing, and wound and infection management. The provider also educates and counsels patients on health, treatment regimens, growth and development, family planning, and wellness. The Lead Provider maintains accurate electronic medical records, follows company and state requirements for a safe and clean workplace, adheres to infection-control protocols, and complies with relevant legal and professional requirements. The role also includes ongoing professional education and acting as a preceptor who provides new providers with educational and experiential growth opportunities.

Requirements

  • Master’s degree and certification by a Nurse Practitioner certifying body.
  • Maintain a DEA license with no restrictions.
  • Current Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Strong leadership skills and ability to mentor provider and non-provider clinic staff.
  • Collaborative team orientation.
  • Proactive, confident written and verbal communication, including raising concerns and communicating directly with colleagues and patients.
  • Compassionate, authentic, patient-focused approach that supports patients with kindness and understanding.
  • Proficiency with Microsoft Office Suite or related software and clinical management systems, including EMR.
  • Knowledge of customer and personal service principles, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
  • Knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules relevant to medical practices.
  • Knowledge of relevant drugs, their composition and properties, and the chemical processes and transformations they undergo.
  • Knowledge of non-pharmaceutical patient-care aids, their uses, and their relevance to patient care.
  • Knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

  • Clinical experience in emergency medicine, urgent care, or an ambulatory care setting is preferred.

Responsibilities

  • Conduct health assessments and physical examinations and review medical histories to address patients’ short- and long-term needs.
  • Interview patients, perform physical examinations, and obtain, update, and study medical histories.
  • Administer or order diagnostic tests, including X-rays, electrocardiograms, and laboratory studies, and interpret test results.
  • Administer injections and immunizations, suture, and manage wounds and infections.
  • Educate and counsel patients about their health, therapeutic regimens, normal growth and development, family planning, and wellness.
  • Prepare clear, complete, accurate, and legible medical records for each patient.
  • Type, edit, and electronically sign office notes, reports, and records in the EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Follow infection-control policies and protocols to protect patients and employees.
  • Comply with legal and professional requirements, stay informed about legislation, enforce applicable requirements, and advise management about needed actions.
  • Collaborate with providers and healthcare practitioners to treat patients and plan timely, coordinated dispositions, including transfers.
  • Act as a clinic leader, particularly when the Practice Manager is not in the clinic.
  • Support and mentor new-graduate providers and other clinic staff.
  • Maintain professional and technical knowledge through workshops, professional publications, personal networks, and professional societies.
  • Precept new provider staff by providing information, educational opportunities, and experiential growth opportunities.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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