About The Position

ConvenientMD is seeking an experienced, compassionate Family Nurse Practitioner to serve as a Lead Provider in an urgent care clinic. The role delivers high-quality, efficient, patient-centered care and provides clinical leadership, mentorship, and support to new-graduate providers and other clinic staff. Lead Providers may act as the clinic leader when the Practice Manager is not in the clinic. The position involves assessing patients, performing examinations, reviewing histories, ordering and interpreting diagnostic tests, and performing therapeutic procedures such as injections, immunizations, suturing, and wound and infection management. The Lead Provider educates and counsels patients, maintains accurate electronic medical records, follows infection-control and workplace-safety practices, and complies with legal and professional requirements. The role also collaborates with providers and other healthcare practitioners to coordinate timely patient care and dispositions, including transfers.

Requirements

  • Master's degree and certification by a Nurse Practitioner certifying body.
  • Must have and maintain an unrestricted DEA license.
  • Current Basic Life Support certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Strong leadership skills and ability to mentor provider and non-provider clinic staff.
  • Collaborative team skills.
  • Proactive, confident written and verbal communication skills, including raising concerns and communicating directly with colleagues and patients.
  • Compassionate, authentic, patient-focused approach.
  • Proficiency with Microsoft Office Suite or related software and clinical management systems such as EMR.
  • Strong knowledge of customer and personal service principles and processes, including needs assessment, service quality standards, and customer satisfaction evaluation.
  • Strong knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules pertinent to medical practices.
  • Strong knowledge of relevant drugs and their chemical composition, structure, properties, and transformations.
  • Strong knowledge of non-pharmaceutical patient-care aids and their uses and relevance to patient care.
  • Strong knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

  • Clinical experience in emergency medicine, urgent care, or an ambulatory care setting is preferred.

Responsibilities

  • Conduct health assessments and physical examinations, and review patient medical histories to address short- and long-term needs.
  • Interview patients, perform physical examinations, and obtain, update, and review medical histories.
  • Administer or order diagnostic tests, including x-rays, electrocardiograms, and laboratory studies, and interpret results.
  • Administer injections and immunizations, suture, and manage wounds and infections.
  • Educate and counsel patients about their health, therapeutic regimens, growth and development, family planning, and wellness.
  • Prepare complete, accurate, clear, and legible medical records; type, edit, and electronically sign notes, reports, and records in the EMR in accordance with company policies.
  • Maintain a safe and clean working environment and adhere to infection-control policies and protocols.
  • Comply with legal and professional requirements and advise management about needed actions.
  • Collaborate with providers and healthcare practitioners to treat patients and plan coordinated, timely dispositions, including transfers.
  • Act as a clinical leader, particularly when the Practice Manager is not in the clinic, and support and mentor new-graduate providers and other clinic staff.
  • Maintain professional and technical knowledge through educational workshops, professional publications, networks, and professional societies.
  • Precept new provider staff by providing information, educational opportunities, and experiential growth opportunities.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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