About The Position

ConvenientMD is seeking an experienced, compassionate Family Nurse Practitioner to serve as a Lead Provider in an urgent care clinic. The Lead Provider delivers high-quality, patient-centered care and serves as a clinical leader for clinic staff, mentoring and supporting new-graduate providers and allied healthcare professionals. The role involves assessing and treating patients, coordinating care and dispositions, maintaining compliant medical records and a safe clinical environment, and supporting ongoing professional development.

Requirements

  • Master's degree and certification by a Nurse Practitioner certifying body.
  • Maintain an unrestricted DEA license.
  • Hold American Heart Association or American Red Cross Basic Life Support (BLS) certification; CPR, ACLS, and online-only classes are not accepted.
  • Strong leadership skills and willingness and ability to mentor provider and non-provider clinic staff.
  • Excellent collaboration and teamwork skills.
  • Proactive, confident written and verbal communication skills, including raising concerns and communicating directly with colleagues and patients.
  • Compassionate, authentic, patient-focused approach that supports patients with kindness and understanding.
  • Proficiency with Microsoft Office Suite or related software and clinical management systems, including EMR.
  • Knowledge of customer and personal service principles, including assessing needs, meeting service quality standards, and evaluating satisfaction.
  • Knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules applicable to medical practices.
  • Knowledge of relevant drugs and their chemical composition, structure, properties, and transformations.
  • Knowledge of non-pharmaceutical patient care aids and their uses and relevance to patient care.
  • Knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

  • Clinical experience in emergency medicine, urgent care, or an ambulatory care setting.

Responsibilities

  • Conduct health assessments and physical examinations, interview patients, and obtain, update, and review medical histories.
  • Administer or order diagnostic tests, including x-rays, electrocardiograms, and laboratory studies, and interpret results.
  • Perform therapeutic procedures, including administering injections and immunizations, suturing, and managing wounds and infections.
  • Educate and counsel patients on health, therapeutic regimens, growth and development, family planning, and wellness.
  • Prepare, edit, and electronically sign clear, accurate, complete, and legible patient records using the EMR and company policies.
  • Maintain a safe, clean work environment and follow infection-control policies, procedures, and applicable regulations.
  • Keep current with legal and professional requirements and support adherence to them.
  • Collaborate with providers and other healthcare practitioners to treat patients and plan timely, coordinated dispositions, including transfers.
  • Act as a clinic leader, particularly when the Practice Manager is not in the clinic.
  • Mentor new-graduate providers and other clinic staff, and precept new provider staff by providing education and experiential growth opportunities.
  • Maintain professional and technical knowledge through educational workshops, publications, professional networks, and societies.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
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