About The Position

ConvenientMD is seeking a compassionate, experienced Family Nurse Practitioner to serve as a Lead Provider in an urgent care clinic. The role provides patient-centered care and helps lead the clinic’s clinical staff. Lead Providers mentor and support new-graduate providers and allied healthcare professionals, collaborating with the clinic team to deliver high-quality, efficient care and coordinated patient dispositions.

Requirements

  • Master’s degree and certification by a Nurse Practitioner certifying body.
  • Maintain a DEA license with no restrictions.
  • Current Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Willingness and ability to mentor provider and non-provider clinic staff.
  • Strong teamwork and collaboration skills.
  • Proactive, confident written and verbal communication skills, including the ability to raise concerns and communicate directly with colleagues and patients.
  • Compassionate, authentic, patient-focused approach that supports belonging and treats patients with kindness and understanding.
  • Proficiency with Microsoft Office Suite or related software and clinical management systems (EMR).
  • Knowledge of customer and personal service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
  • Knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules pertinent to medical practices.
  • Knowledge of relevant drugs and their chemical composition, structure, properties, and transformations.
  • Knowledge of non-pharmaceutical patient-care aids, their uses, and their relevance to patient care.
  • Knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

  • Clinical experience in emergency medicine, urgent care, or an ambulatory care setting.

Responsibilities

  • Conduct health assessments, physical examinations, and medical-history reviews to address patients’ short- and long-term needs.
  • Interview patients, perform examinations, and obtain, update, and review medical histories.
  • Administer or order diagnostic tests, such as x-rays, electrocardiograms, and laboratory studies, and interpret their results.
  • Perform therapeutic procedures, including injections, immunizations, suturing, and wound and infection management.
  • Educate and counsel patients about their health, therapeutic regimens, normal growth and development, family planning, and wellness.
  • Prepare clear, complete, accurate, and legible medical records; type, edit, and electronically sign office notes, reports, and records in the EMR in accordance with company policies.
  • Maintain a safe and clean working environment and comply with company and state procedures, rules, and regulations.
  • Follow infection-control policies and protocols to protect patients and employees.
  • Comply with legal and professional requirements by monitoring legislation, anticipating changes, enforcing requirements, and advising management on needed actions.
  • Collaborate proactively with providers and healthcare practitioners to treat patients and plan timely, coordinated dispositions, including transfers.
  • Act as a clinical leader, particularly when the Practice Manager is not in the clinic.
  • Mentor and support new-graduate providers and other clinic staff, including serving as a preceptor for new provider staff.
  • Maintain professional and technical knowledge through educational workshops, professional publications, personal networks, and professional societies.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
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