Lead Family Nurse Practitioner (FNP) - Urgent Care

ConvenientMD • Agawam, MA

19h

About The Position

ConvenientMD is seeking an experienced, compassionate Family Nurse Practitioner to serve as a Lead Provider in an urgent care clinic. The Lead Provider delivers high-quality, efficient, patient-centered care and acts as a clinical leader for clinic staff, mentoring new-graduate providers and supporting allied healthcare professionals. The role involves assessing and treating patients, coordinating care with other practitioners, maintaining accurate medical records, and ensuring compliance with clinical, safety, and legal requirements. The Lead Provider may also serve as a clinic leader when the Practice Manager is not in the clinic and precept new provider staff.

Requirements

• Master's degree and certification by a Nurse Practitioner certifying body.
• Unrestricted DEA license that must be maintained.
• Basic Life Support certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Leadership skills and willingness and ability to mentor provider and non-provider clinic staff.
• Ability to collaborate effectively as part of a team.
• Proactive, confident written and verbal communication, including raising concerns and communicating directly with colleagues and patients.
• Compassionate, authentic, patient-focused approach and commitment to fostering belonging.
• Proficiency with Microsoft Office Suite or related software and clinical management systems (EMR).
• Knowledge of customer and personal service principles and processes, including assessing needs, meeting service quality standards, and evaluating customer satisfaction.
• Knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules pertinent to medical practices.
• Knowledge of relevant drugs, their composition and properties, and the chemical processes and transformations they undergo.
• Knowledge of non-pharmaceutical patient care aids, their uses, and their relevance to patient care.
• Knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

• Clinical experience in emergency medicine, urgent care, or an ambulatory care setting.

Responsibilities

• Conduct health assessments and physical examinations, and review patient medical histories to address short- and long-term needs.
• Interview patients, obtain and update medical histories, and assess patient health.
• Administer or order diagnostic tests, including x-rays, electrocardiograms, and laboratory studies, and interpret results.
• Perform therapeutic procedures, including administering injections and immunizations, suturing, and managing wounds and infections.
• Educate and counsel patients on health, therapeutic regimens, normal growth and development, family planning, and wellness.
• Prepare clear, complete, accurate, and legible medical records; type, edit, and electronically sign notes, reports, and records using the EMR in accordance with company policies.
• Maintain a safe and clean working environment and follow infection-control policies and protocols.
• Comply with legal and professional requirements, including applicable legislation and regulations.
• Collaborate with providers and healthcare practitioners to treat patients and plan timely, coordinated dispositions, including transfers.
• Act as a clinical leader, particularly when the Practice Manager is not in the clinic.
• Support and mentor new-graduate providers and other clinic staff.
• Maintain professional and technical knowledge through workshops, publications, professional networks, and professional societies.
• Precept new provider staff by providing information, educational opportunities, and experiential growth opportunities.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Productivity-based incentive program for urgent care providers, tied to visits per shift and aligned with quality standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior