About The Position

ConvenientMD is seeking a compassionate, experienced Family Nurse Practitioner to serve as a Lead Provider in an urgent care clinic. The Lead Provider delivers high-quality, efficient, patient-centered care and acts as a clinical leader for clinic staff, mentoring and supporting new-graduate providers and allied healthcare professionals. The role includes assessing and treating patients, documenting care in the electronic medical record, maintaining a safe and compliant clinical environment, collaborating with other practitioners, and supporting staff education and development.

Requirements

  • Master's degree and certification by a Nurse Practitioner certifying body.
  • Unrestricted DEA license that must be maintained.
  • Basic Life Support certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Strong leadership skills and willingness and ability to mentor provider and non-provider clinic staff.
  • Collaborative team-player skills.
  • Proactive, confident written and verbal communication skills, including raising concerns and communicating directly with colleagues and patients.
  • Compassionate, authentic, patient-focused approach.
  • Proficiency with Microsoft Office Suite or related software and clinical management systems such as EMR.
  • Knowledge of customer and personal service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating satisfaction.
  • Knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules pertinent to medical practices.
  • Knowledge of relevant drugs and their chemical composition, structure, properties, and transformations.
  • Knowledge of non-pharmaceutical patient-care aids, their uses, and relevance to patient care.
  • Knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

  • Clinical experience in emergency medicine, urgent care, or an ambulatory care setting.

Responsibilities

  • Conduct health assessments and physical examinations, and obtain, update, and review patient medical histories.
  • Order or administer diagnostic tests, including x-rays, electrocardiograms, and laboratory studies, and interpret the results.
  • Perform therapeutic procedures, including injections, immunizations, suturing, and management of wounds and infections.
  • Educate and counsel patients on their health, treatment regimens, growth and development, family planning, and wellness.
  • Prepare accurate, clear, complete, and legible medical records; type, edit, and electronically sign notes, reports, and records using the EMR.
  • Maintain a safe and clean working environment and follow infection-control policies and applicable company, state, and legal requirements.
  • Collaborate with providers and other healthcare practitioners to treat patients and coordinate timely dispositions, including transfers.
  • Act as a clinic clinical leader, particularly when the Practice Manager is not in the clinic.
  • Mentor and support new-graduate providers and other clinic staff, and serve as a preceptor for new provider staff.
  • Maintain professional and technical knowledge through education, professional publications, networks, and societies.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health insurance coverage.
  • Dental insurance coverage.
  • Vision insurance coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • Productivity-based incentive program for urgent care providers, tied to visits per shift and aligned with quality standards.
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