About The Position

ConvenientMD is seeking an experienced, compassionate Family Nurse Practitioner to serve as a Lead Provider in an urgent care clinic. The Lead Provider delivers high-quality, efficient, patient-centered care and acts as a clinical leader for clinic staff, mentoring and supporting new-graduate providers and allied healthcare professionals. The role includes assessing and treating patients, documenting care in the electronic medical record, maintaining a safe and compliant environment, collaborating with other practitioners on patient care and dispositions, and supporting ongoing education and professional development.

Requirements

  • Master’s degree and certification by a Nurse Practitioner certifying body.
  • Maintain a DEA license with no restrictions.
  • Current Basic Life Support certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Strong leadership skills and willingness and ability to mentor provider and non-provider clinic staff.
  • Ability to collaborate effectively as part of a team.
  • Proactive, confident written and verbal communication; ability to raise concerns and communicate directly and professionally with colleagues and patients.
  • Compassionate, authentic, patient-focused approach, with kindness and understanding toward patients and colleagues.
  • Proficiency with Microsoft Office Suite or related software and clinical management systems, including EMR.
  • Knowledge of customer and personal service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
  • Knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules applicable to medical practices.
  • Knowledge of relevant drugs, their composition and properties, and the chemical processes and transformations they undergo.
  • Knowledge of non-pharmaceutical patient care aids, their uses, and their relevance to patient care.
  • Knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

  • Clinical experience in emergency medicine, urgent care, or an ambulatory care setting is preferred.

Responsibilities

  • Conduct health assessments and physical examinations, review medical histories, and address patients’ short- and long-term needs.
  • Interview patients and obtain, update, and review their medical histories.
  • Administer or order diagnostic tests, including x-rays, electrocardiograms, and laboratory studies, and interpret results.
  • Perform therapeutic procedures, including administering injections and immunizations, suturing, and managing wounds and infections.
  • Educate and counsel patients about their health, therapeutic regimens, normal growth and development, family planning, and wellness.
  • Prepare clear, complete, accurate, and legible medical records; type, edit, and electronically sign notes, reports, and records in the EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Follow infection-control policies and protocols to protect patients and employees.
  • Comply with legal and professional requirements, stay informed about legislation, enforce applicable requirements, and advise management about needed actions.
  • Collaborate with providers and healthcare practitioners to treat patients and plan timely, coordinated dispositions, including transfers.
  • Act as a clinic leader, particularly when the Practice Manager is not in the clinic.
  • Support and mentor new-graduate providers and other clinic staff.
  • Maintain professional and technical knowledge through workshops, professional publications, personal networks, and professional societies.
  • Precept new provider staff by providing information, educational opportunities, and experiential growth opportunities.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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