About The Position

ConvenientMD is seeking an experienced, compassionate Family Nurse Practitioner to serve as a Lead Provider in an urgent care clinic. The role provides patient-centered care and acts as a clinical leader for clinic staff, mentoring and supporting new-graduate providers and allied healthcare professionals. The Lead Provider collaborates with other providers and healthcare practitioners to deliver timely, coordinated care and dispositions, including transfers. When the Practice Manager is not in the clinic, the Lead Provider provides clinic leadership. The position also involves maintaining professional knowledge and serving as a preceptor for new provider staff.

Requirements

  • Master’s degree and certification by a Nurse Practitioner certifying body.
  • Unrestricted DEA license, which must be maintained.
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Strong leadership skills and willingness and ability to mentor provider and non-provider clinic staff.
  • Ability to collaborate as part of a team.
  • Proactive, confident written and verbal communication, including raising concerns and communicating directly with colleagues and patients.
  • Compassionate, authentic, patient-focused approach.
  • Proficiency with Microsoft Office Suite or related software and clinical management systems, including EMR.
  • Knowledge of customer and personal service principles and processes, including customer needs assessment, service quality standards, and customer satisfaction evaluation.
  • Knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules pertinent to medical practices.
  • Knowledge of relevant drugs, their chemical composition, structure, properties, and transformations.
  • Knowledge of non-pharmaceutical patient-care aids, their uses, and relevance to patient care.
  • Knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

  • Clinical experience in emergency medicine, urgent care, or an ambulatory care setting is preferred.

Responsibilities

  • Conduct health assessments and physical examinations, review medical histories, and address patients’ short- and long-term needs.
  • Interview patients; obtain, update, and review their medical histories.
  • Administer or order diagnostic tests, including X-rays, electrocardiograms, and laboratory studies, and interpret test results.
  • Perform therapeutic procedures, including injections, immunizations, suturing, and management of wounds and infections.
  • Educate and counsel patients about their health, therapeutic regimens, normal growth and development, family planning, and wellness.
  • Prepare complete, accurate, and legible medical records; type, edit, and electronically sign notes, reports, and records using the EMR and company policies.
  • Maintain a safe and clean working environment and comply with company and state procedures, rules, and regulations.
  • Follow infection-control policies and protocols to protect patients and employees.
  • Comply with legal and professional requirements, monitor legislation, enforce adherence, and advise management on necessary actions.
  • Collaborate proactively with providers and healthcare practitioners to treat patients and plan timely, coordinated dispositions, including transfers.
  • Act as a clinic leader, particularly when the Practice Manager is not in the clinic.
  • Mentor and support new-graduate providers and other clinic staff.
  • Maintain professional and technical knowledge through educational workshops, professional publications, personal networks, and professional societies.
  • Precept new provider staff by providing information, educational opportunities, and experiential growth opportunities.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products such as hotels, travel, entertainment, and restaurants.
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