Lead Family Nurse Practitioner (FNP) - Urgent Care

ConvenientMD • Ludlow, MA

4d • $68 - $85

About The Position

ConvenientMD is seeking an experienced, compassionate Family Nurse Practitioner to serve as a Lead Provider in an urgent care clinic. The role provides high-quality, efficient, patient-centered care and serves as a clinical leader for clinic staff, including mentoring new-graduate providers and allied healthcare professionals. The Lead Provider collaborates with other practitioners to coordinate timely patient care and dispositions, including transfers, and may provide clinic leadership when the Practice Manager is not in the clinic. The position also involves maintaining accurate electronic medical records, supporting a safe and compliant clinical environment, and continuing professional education.

Requirements

• Master's degree and certification by a Family Nurse Practitioner (FNP) certifying body.
• Must have and maintain an unrestricted DEA license.
• Current Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Strong leadership skills and ability to mentor provider and non-provider clinic staff.
• Collaborative approach and ability to contribute to a strong team dynamic.
• Proactive, confident written and verbal communication, including raising concerns and communicating directly with colleagues and patients.
• Compassionate, authentic, patient-focused approach that supports patients with kindness and contributes to a sense of belonging.
• Proficiency with Microsoft Office Suite or related software and clinical management systems (EMR).
• Knowledge of customer and personal service principles, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
• Knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules relevant to medical practices.
• Knowledge of relevant drugs, their chemical composition, structure, properties, and transformations.
• Knowledge of non-pharmaceutical patient care aids, their uses, and relevance to patient care.
• Knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

• Clinical experience in emergency medicine, urgent care, or an ambulatory care setting is preferred.

Responsibilities

• Conduct health assessments and physical examinations, interview patients, and obtain, update, and review medical histories.
• Identify abnormal conditions by administering or ordering diagnostic tests, including x-rays, electrocardiograms, and laboratory studies, and interpreting results.
• Perform therapeutic procedures, including injections, immunizations, suturing, and wound and infection management.
• Educate and counsel patients about their health, therapeutic regimens, normal growth and development, family planning, and wellness.
• Prepare complete, accurate, clear, and legible medical records; type, edit, and electronically sign notes, reports, and records in the EMR in accordance with company policies.
• Maintain a safe and clean working environment and follow company and state procedures, rules, and regulations.
• Follow infection-control policies and protocols to protect patients and employees.
• Comply with legal and professional requirements, monitor legislation, enforce applicable requirements, and advise management on needed actions.
• Collaborate with providers and healthcare practitioners to treat patients and plan coordinated, efficient dispositions, including transfers.
• Act as a clinic leader, especially when the Practice Manager is not in the clinic.
• Support and mentor new-graduate providers and other clinic staff.
• Serve as a preceptor for new provider staff, providing information, educational opportunities, and experiential growth opportunities.
• Maintain professional and technical knowledge through workshops, professional publications, networking, and participation in professional societies.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Productivity-based incentive program for urgent care providers, tied to visits per shift and aligned with quality standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior