Lead Family Nurse Practitioner (FNP) - Urgent Care

ConvenientMD • Agawam, MA

4d • $68 - $85

About The Position

ConvenientMD is seeking a compassionate and experienced Family Nurse Practitioner to serve as a Lead Provider in an urgent care clinic. The role provides patient-centered care and serves as a clinical leader for clinic staff, mentoring and supporting new-graduate providers and allied healthcare professionals. The position is suited to an FNP who enjoys collaboration, mentorship, and delivering high-quality care.

The Lead Provider assesses and treats patients’ short- and long-term health needs, conducts physical examinations, reviews medical histories, orders or administers diagnostic tests, and interprets results. Clinical procedures include injections, immunizations, suturing, and wound and infection management. The provider educates and counsels patients about health, treatment regimens, growth and development, family planning, and wellness.

The role also includes accurate electronic medical record documentation, maintaining a safe and clean clinic, following infection-control and legal requirements, and coordinating timely patient dispositions with other providers and healthcare practitioners. The Lead Provider acts as a clinic leader, particularly when the Practice Manager is not in the clinic, precepts new providers, and maintains professional and technical knowledge through ongoing education and professional engagement.

Requirements

• Master’s degree and certification by a Nurse Practitioner (NP) certifying body.
• Must have and maintain a DEA license with no restrictions.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Strong leadership skills and willingness and ability to mentor provider and non-provider clinic staff.
• Excellent teamwork and collaboration skills.
• Proactive, confident written and verbal communication skills, including raising concerns and communicating directly with colleagues and patients.
• Compassionate, authentic, and patient-focused approach.
• Proficiency with Microsoft Office Suite or related software and clinical management systems (EMR).
• Knowledge of customer and personal service principles and processes, including assessing customer needs, meeting quality standards, and evaluating customer satisfaction.
• Knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules pertinent to medical practices.
• Knowledge of relevant drugs, their chemical composition, structure, properties, and the chemical processes and transformations they undergo.
• Knowledge of non-pharmaceutical patient care aids, their uses, and their relevance to patient care.
• Knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

• Clinical experience in emergency medicine, urgent care, or an ambulatory care setting is preferred.

Responsibilities

• Conduct health assessments and physical examinations, review patient medical histories, and address short- and long-term patient needs.
• Interview patients and obtain, update, and study medical histories.
• Administer or order diagnostic tests, including x-rays, electrocardiograms, and laboratory studies, and interpret test results.
• Perform therapeutic procedures, including administering injections and immunizations, suturing, and managing wounds and infections.
• Educate and counsel patients about their health, therapeutic regimens, normal growth and development, family planning, and wellness.
• Prepare clear, complete, accurate, and legible medical records for each patient.
• Type, edit, and electronically sign office notes, reports, and records using the EMR in accordance with company policies.
• Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
• Follow infection-control policies and protocols to protect patients and employees.
• Comply with legal and professional requirements, monitor legislation, enforce adherence, and advise management on needed actions.
• Collaborate with providers and healthcare practitioners to treat patients and plan coordinated, efficient dispositions, including transfers.
• Act as a clinic leader, especially when the Practice Manager is not in the clinic.
• Support and mentor new-graduate providers and other clinic staff.
• Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities.
• Maintain professional and technical knowledge through educational workshops, professional publications, personal networks, and professional societies.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Productivity-based incentive program for urgent care providers, tied to visits per shift and aligned with quality standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior