Lead EUC Engineer

Cynet Systems•Indianapolis, IN

About The Position

The Lead EUC Engineer specializes in Microsoft Collaboration tools and provides collaboration system administration and engineering. The role requires strong problem-solving, troubleshooting, product management, analytical, and critical-thinking skills. The successful candidate will manage multiple tasks within timeline and budget constraints, engage with a global team, provide coaching and oversight, and communicate technical information effectively to technical and non-technical stakeholders. The role also requires the ability to thrive in a fast-paced environment while mastering diverse technologies.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
  • 8+ years of proven experience in Collaboration system administration and engineering.
  • Excellent problem-solving, troubleshooting, product management, analytical, and critical-thinking skills.
  • Strong organizational skills to manage multiple tasks within timeline and budget constraints.
  • Ability to engage with a global team and provide coaching and oversight.
  • Ability to communicate technical information effectively to technical and non-technical stakeholders.
  • Ability to thrive in a fast-paced environment and master diverse technologies.

Nice To Haves

  • ITIL, Agile, or PMP certification(s).
  • Experience operating in an Infrastructure as Product (IaP) environment.
  • Experience in strategy, customer service, and internal consulting.
  • Proven success contributing to a collaborative environment.
  • Proven ability to work creatively and analytically in a problem-solving environment.

Responsibilities

  • Administer and engineer collaboration systems specializing in Microsoft Collaboration tools.
  • Manage multiple tasks within timeline and budget constraints.
  • Engage with a global team and provide coaching and oversight.
  • Communicate technical information effectively to technical and non-technical stakeholders.
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