Lead Donor Center Technician

Grifols•Marietta, GA

8d•Onsite

About The Position

The Lead Donor Center Technician works in a plasma center and conducts donor screening and plasmapheresis procedures in accordance with established guidelines. The role assesses donor suitability, supports donor satisfaction and confidentiality, maintains accurate donor records, and helps keep the center and equipment clean, organized, and properly supplied. The technician also performs general administrative duties and may work in other areas to support efficient center operations. The position requires compliance with applicable state and federal regulations and company procedures, including FDA-approved standard operating procedures, OSHA, CLIA, and cGMP requirements. Work involves potential exposure to biological fluids and infectious organisms, laboratory and office equipment, and temperatures below 32°F in a plasma freezer. Required personal protective equipment includes protective eyewear, garments, gloves, and cold gear.

Requirements

High school diploma or GED.
Typically requires 2 years of related experience.
Obtain required state licensures or certifications where applicable.
Ability to comprehend and follow instructions and complete assigned tasks.
Ability to listen to and understand information presented verbally and perform work according to oral or written instructions.
Ability to perform a wide range of complex tasks amid variable demands and changing conditions.
Ability to communicate sensitive information to diverse groups.
Hearing acuity is essential.
Color perception/discrimination and near and far vision correctable in one eye to 20/30 and in the other eye to 20/100.

Responsibilities

Conduct pre-donation medical screening in accordance with established guidelines.
Determine hematocrit (HCT) and protein levels using a finger stick, hematastat, and refractometer.
Promote donor satisfaction through appropriate interaction and responsiveness to donor needs.
Assess donor suitability and perform set-up, monitoring, and disconnect procedures for plasmapheresis machines and donors.
Provide appropriate feedback to ineligible donor candidates.
Ensure donor screening information is complete and accurate before donation, and maintain donor confidentiality.
Communicate donor medical information to medical staff.
Establish and maintain organized donor files and accurate, thorough records.
Help maintain a clean, organized, and efficient work area and ensure necessary supplies are available.
Dispose of contaminated disposable equipment.
Build rapport with donors to support satisfaction and long-term donation.
Perform general administrative duties, including greeting donors, answering phones, and assisting center management.
Maintain familiarity with and comply with applicable regulations, standards, and company procedures.
Sanitize and clean equipment and work areas between donors.
Cross-train and work in other areas to support efficient center operations.