Lead Donor Center Technician

Grifols•Laredo, TX

8d•Onsite

About The Position

The Lead Donor Center Technician performs donor screening and plasmapheresis procedures in a plasma center while supporting donor safety, confidentiality, and satisfaction. The role includes assessing donor suitability, collecting and documenting screening information, communicating medical information to Medical Staff, maintaining donor files, and ensuring equipment and work areas are clean and properly supplied. The technician also performs general administrative duties, supports center management, and cross-trains in other areas to help ensure efficient center operations. The position requires compliance with applicable state and federal regulations, FDA-approved Standard Operating Procedures, OSHA, CLIA, cGMP, and internal company procedures. Work takes place in a plasma center and includes exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold in a plasma freezer. Required protective equipment includes protective eyewear, garments, gloves, and cold gear.

Requirements

High school diploma or GED.
Typically requires 2 years of related experience.
Obtain required state licensures or certifications where applicable.
Ability to comprehend and follow instructions and complete assigned tasks.
Ability to understand information and ideas presented through spoken words and sentences and to follow oral or written instructions.
Ability to perform a wide range of complex tasks under variable demands and changing conditions.
Ability to relate sensitive information to diverse groups.
Hearing acuity is essential.
Color perception/discrimination and near and far vision correctable in one eye to 20/30 and in the other eye to 20/100.

Responsibilities

Conduct pre-donation medical screening in accordance with established guidelines.
Determine hematocrit (HCT) and protein using a finger stick, hematastat, and refractometer.
Promote customer satisfaction through appropriate interaction and responsiveness to donor needs.
Assess donor suitability and perform set-up, monitoring, and disconnect procedures for plasmapheresis machines and donors.
Provide appropriate feedback to ineligible donor candidates.
Ensure donor screening information is complete and accurate before donation.
Maintain donor confidentiality and communicate donor medical information to Medical Staff.
Establish and maintain organized, efficient donor files and accurate, thorough records.
Help maintain a clean, organized, efficient work area and necessary job supplies.
Dispose of contaminated disposable equipment.
Build rapport with donors to support customer satisfaction and long-term donation.
Perform general administrative duties, including greeting donors, answering phones, and assisting center management as needed.
Maintain familiarity with and comply with applicable regulations, procedures, standards, and internal company policies.
Sanitize and clean equipment and work areas between donors.
Cross-train and work in other areas to support efficient center operations.