Lead Donor Center Technician

GRIFOLS, S.A.•Corpus Christi, TX

3d•Onsite

About The Position

The Lead Donor Center Technician works in a plasma center and conducts donor screening and plasmapheresis procedures while supporting donor satisfaction and efficient center operations. The role includes evaluating donor suitability, collecting and documenting screening information, operating plasmapheresis equipment, and communicating donor medical information to Medical Staff. It also includes administrative and work-area maintenance duties and requires compliance with applicable regulations, approved procedures, and company policies.

Requirements

High school diploma or GED.
Obtain required state licensures or certifications where applicable.
Typically requires 2 years of related experience.
Ability to comprehend and follow instructions and understand information presented through spoken words and sentences.
Ability to perform tasks according to oral and written instructions.
Ability to handle a wide range of complex tasks under variable demands and changing conditions.
Ability to communicate sensitive information to diverse groups.
Hearing acuity is essential.
Color perception and discrimination, near vision, and far vision correctable in one eye to 20/30 and the other eye to 20/100.

Responsibilities

Conduct pre-donation medical screening in accordance with established guidelines.
Determine hematocrit (HCT) and protein using a finger stick, hematastat, and refractometer.
Promote customer satisfaction through appropriate interaction and responsiveness to donor needs.
Assess donor suitability and perform set-up, monitoring, and disconnect procedures for plasmapheresis machines and donors.
Provide appropriate feedback to ineligible donor candidates.
Ensure donor screening information is complete and accurate before donation.
Maintain donor confidentiality.
Communicate donor medical information effectively to Medical Staff.
Establish and maintain organized, efficient donor files and accurate, thorough records.
Help maintain a clean, organized, efficient work area and keep necessary supplies available.
Dispose of contaminated disposable equipment.
Build rapport with donors to support customer satisfaction and long-term donation.
Perform general administrative duties, including greeting donors, answering phones, and assisting center management as needed.
Maintain familiarity with and comply with state and federal regulations, FDA-approved Standard Operating Procedure Manual, OSHA, CLIA, cGMP, and internal company procedures.
Sanitize and clean equipment and work areas between donors.
Cross-train and work in other areas to support efficient center operations.