Donor Center Technician

Grifols•Newport News, VA
•Onsite

About The Position

Grifols is hiring a Donor Center Technician for its plasma center in Newport News, Virginia. The role conducts pre-donation medical screening, assesses donor suitability, responds to donor needs, and ensures screening records are complete and confidential. The position involves interacting with donors, setting up for donation, and providing appropriate feedback to candidates who are ineligible to donate. Training is provided. Work takes place in a plasma center and includes exposure to biological fluids, potential infectious organisms, office and laboratory equipment, and temperatures below 32°F in a plasma freezer. Personal protective equipment, including protective eyewear, garments, gloves, and cold gear, is required. The work involves sitting or standing for an entire shift, frequent hand and foot movements, bending and twisting, and lifting up to 50 pounds. The role requires following oral and written instructions, handling variable demands, and communicating sensitive information to diverse groups.

Requirements

  • High school diploma or GED.
  • Superior customer service standards.
  • Ability to work a flexible schedule.
  • Obtain required state licensures or certifications where applicable.
  • Ability to comprehend and follow instructions and complete assigned tasks.
  • Ability to listen to and understand spoken information and perform according to oral or written instructions.
  • Ability to perform complex tasks amid variable demands and changing conditions.
  • Ability to communicate sensitive information to diverse groups.
  • Ability to perform the physical demands of the role, including standing or sitting for an entire shift, frequent hand movements, bending and twisting, and lifting up to 50 pounds.
  • Hearing acuity; color perception and near and far vision correctable to the specified levels.

Nice To Haves

  • Interest in making a difference in the world.
  • Patience, ability to handle multiple tasks, and adaptability to a dynamic work environment.

Responsibilities

  • Conduct pre-donation medical screening.
  • Interact with donors and respond to their needs.
  • Assess donor suitability and engage in set-up.
  • Provide appropriate feedback to ineligible donor candidates.
  • Ensure donor screening information is complete.
  • Ensure donor confidentiality.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Paid holidays
  • 401(k) match of up to 5%
  • Tuition reimbursement
  • Eligibility to participate in up to 4% of the company bonus pool
  • Opportunities for professional growth and career progression
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