Donor Center Technician

Grifols•Williamsport, PA
•Onsite

About The Position

Grifols is a global healthcare company that develops, produces, and markets plasma-derived medicines, transfusion medicine products, solutions, and services. The Donor Center Technician works in a plasma center and conducts pre-donation medical screening, assesses donor suitability, and supports donor setup. The role involves responding to customer needs, ensuring screening information is complete and confidential, and providing appropriate feedback to candidates who are ineligible to donate. Training is provided. The work environment can involve biological fluids and potential infectious organisms, electrical office and laboratory equipment, and exposure to temperatures below 32°F in a plasma freezer. Personal protective equipment, including protective eyewear, garments, gloves, and cold gear, is required.

Requirements

  • High school diploma or GED.
  • Superior customer service standards.
  • Ability to work a flexible schedule.
  • Obtain required state licensures or certifications where applicable.
  • Be patient, handle multiple tasks, and adapt to a dynamic work environment.
  • Comprehend and follow instructions to complete assigned tasks.
  • Listen to and understand information presented through spoken words and sentences.
  • Perform tasks according to oral and written instructions.
  • Relate sensitive information to diverse groups.
  • Meet the role's physical and sensory demands, including frequent hand and foot movement, precise finger coordination, hearing acuity, and correctable near and far vision.

Responsibilities

  • Conduct pre-donation medical screening.
  • Interact with donors and respond to their needs.
  • Assess donor suitability and engage in setup.
  • Provide appropriate feedback to ineligible donor candidates.
  • Ensure donor screening information is complete.
  • Ensure donor confidentiality.
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