Lead, Deli

SpartanNash • Fenton, MI

1d

About The Position

This role leads the day-to-day operations of a retail store deli department. It ensures associates are trained, the department is fully staffed and operating to company standards, and department goals and key performance indicators are met. The role supports the department manager with staffing, training, performance management, career development, scheduling, labor and payroll controls, forecasts, and goal monitoring. It also maintains inventory and product quality, oversees stocking and production, and ensures food safety, safety, cleanliness, and guest experience standards are followed.

Requirements

• High school graduate or equivalent (GED).
• Strong written and verbal communication skills and bookkeeping skills.
• Good organization, prioritization, decision-making, problem-solving, and conflict-management skills.
• Strong leadership abilities and capability to work in a hands-on environment.
• Good strategic planning and business acumen skills.
• Good knowledge of retail store operations and retail management systems.
• Proficiency in Word, Excel, Outlook, and PowerPoint.
• Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
• Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Nice To Haves

• 0–2 years of retail experience preferred.
• Suggestive selling and product knowledge preferred.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

• Order and maintain department inventory, using inventory control procedures to ensure product freshness and quality.
• Review and validate received orders for amount, quality, count or weight, and condition, and ensure products are stored appropriately.
• Manage a team completing stocking, production, and other tasks; ensure product quality, production planning, accuracy, date-sensitive rotation, and proper handling of spoiled or damaged products.
• Maintain familiarity with products carried in the department and throughout the store.
• Know applicable ad items, special prices, coupon deals, and other features of the store’s sales and rewards programs.
• Communicate and execute the weekly and period Flight Plan to company expectations and timelines.
• Use required tools and software to manage scheduling according to company policies, timelines, and forecasted guidelines.
• Support the department manager with work schedules, labor control, overtime control, and department payroll expense.
• Implement Our Winning Recipe and model company core values and competencies.
• Support the department manager with department staffing, training, performance management, and associate career development.
• Support the department manager in developing and monitoring department goals and forecasts, as required.
• Attend and participate in daily huddles, manager meetings, and district- and company-level meetings, as required.
• Maintain a clean, attractive, and well-stocked department using structure-of-the-day guidelines and executing Prime Time standards.
• Ensure food safety and safety guidelines are followed throughout the store and take immediate corrective action when they are not.
• Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
• Support the department manager in developing and implementing plans to meet company goals and key performance indicators.
• Perform tasks in other departments based on customer experience needs, as assigned.
• Perform additional responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED