Deli CMS Lead

GSO • Daphne, AL

8d

About The Position

The Deli CMS Lead supports the Deli Department Manager in making everyday eating extraordinary. The role helps lead the team, deliver an excellent guest experience, maintain an appealing department, and support smooth daily operations. The lead works alongside the team and manager to teach and coach team members, encourage their development, and recognize successes. This person solves problems as they arise and serves as acting manager when needed. The role reports to the Deli Department Manager and reflects a culture of leadership, hospitality, excellence, and teamwork.

The position requires a flexible schedule that may include weekends, days, evenings, and holidays. Work involves prolonged periods standing or walking, repetitive hand and arm movements, bending and reaching, lifting or moving items, exposure to extreme temperatures, and use of department tools and equipment. Required protective attire includes an approved hat, hair net and/or beard guard, and personal protective equipment.

Requirements

• At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills and the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict-resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be at least 21 years of age.
• Ability to perform repetitive hand and arm movements, grasp, bend, and reach; and lift, push, or pull up to 50 pounds independently.
• Ability to stand or walk for extended periods, including up to four hours without a break or as required by law.
• Ability to use knives, ladders, stepstools, box cutters, pallet jacks, and other equipment.
• Ability to wear an approved hat, hair net and/or beard guard, and personal protective equipment.

Nice To Haves

• Associate’s degree in business, retail management, or a related field, or equivalent experience.
• Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform job tasks.
• Teach and coach team members, support their growth, and celebrate their successes.
• Step in as acting manager when needed.

Benefits

• Team Member discount up to 40%.
• Early Earn Wage Access: access up to 50% (maximum $500) of earned wages on demand per pay period.
• 401K contribution and company match.
• Financial Wellness Program.
• Personal time off and additional time-off purchase plans are available.
• Medical, dental, vision, disability, and life insurance for individuals, spouses, partners, and families.
• Discounts on pet insurance, daycare, event tickets, and other offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed