Lead Customer Service Representative

Circle K • Metairie, LA

9d • Onsite

About The Position

As a Lead Customer Service Representative, you will provide customer service in a fast-paced retail environment and gain entry-level management experience by leading shifts regularly. You will work in multiple areas of the store, both inside and outside, helping maintain store appearance and deliver fast, friendly service. The role involves daily customer interactions and collaboration with an energetic team. Regular and predictable onsite attendance is required.

Requirements

• Ability to sell products to customers and provide excellent customer care.
• Strong communication skills and ability to engage in friendly conversation.
• Ability to work at a quick pace while maintaining a positive attitude.
• Ability to work as part of a team to accomplish daily goals.
• Ability to develop ideas to solve problems, think quickly, and offer suggestions.
• Ability to lead a team and provide entry-level employee supervision.
• Ability to stand and/or walk for up to 8 hours.
• Ability to lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift.
• Ability to occasionally lift and/or carry up to 60 pounds from ground to waist level.
• Ability to push or pull with the arms using up to 20 pounds of force.
• Ability to bend at the waist with some twisting for up to one hour per shift.
• Ability to grasp, reach, and manipulate objects with hands, with eye-hand coordination; climbing a ladder may be required to store or retrieve materials or place or remove signs.

Nice To Haves

• Retail and customer service experience.
• Entry-level management experience.
• Sales associate or cashiering experience.
• High school diploma or equivalent.
• Motivation to advance in a career.
• Willingness to learn.

Responsibilities

• Greet customers, operate the register, cashier, and suggest purchases.
• Sometimes work with the store’s food program.
• Lead shifts regularly and provide entry-level supervision to employees.
• Work throughout the store, inside and outside, to maintain store appearance and standards.
• Provide fast and friendly service to customers.
• Attend onsite regularly and predictably.
• Work with the team to accomplish daily tasks and goals.

Benefits

• Medical, vision, dental, and life insurance.
• Short- and long-term disability coverage.
• Flexible schedules.
• Weekly pay.
• Fast career opportunities.
• Paid comprehensive training.
• 401(k) with a competitive company match.
• Flexible spending and health savings accounts.
• Tuition reimbursement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed