Lead Customer Service Representative

Circle K • Bainbridge, GA

8d • Onsite

About The Position

The Lead Customer Service Representative serves customers in a fast-paced retail store environment. The role includes customer service, operating the register, cashiering, making purchase suggestions, and occasionally working with the food program. The representative also regularly leads shifts to gain and apply entry-level management experience. Work takes place in multiple areas of the store, inside and out, to maintain store appearance standards and provide fast, friendly service. Regular and predictable onsite attendance is required. The position involves working with a team to accomplish daily store tasks.

Requirements

• Ability to sell products and provide excellent customer care.
• Strong communication skills and ability to engage in friendly conversation.
• Ability to work at a quick pace while maintaining a positive attitude.
• Ability to work as part of a team to accomplish daily goals.
• Ability to think quickly, offer suggestions, and develop ideas to solve problems.
• Ability to lead a team and perform entry-level employee supervision.
• Ability to stand and/or walk for up to 8 hours.
• Ability to lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift.
• Ability to occasionally lift and/or carry up to 60 pounds from ground to waist level.
• Ability to push or pull with the arms using up to 20 pounds of force.
• Ability to bend at the waist with some twisting for up to one hour per shift.
• Ability to grasp, reach, and manipulate objects with the hands, requiring eye-hand coordination; may need to climb a ladder to store or retrieve materials or place and remove signs.

Nice To Haves

• Retail and customer service experience.
• Entry-level management experience.
• Sales associate or cashiering experience.
• High school diploma or equivalent.
• Motivation to advance in a career.
• Willingness to learn and have fun.

Responsibilities

• Greet customers and provide fast, friendly customer service.
• Run the register and cashier.
• Make purchase suggestions and sell products to customers.
• Occasionally work with the store's food program.
• Lead shifts on a regular basis and provide entry-level supervision to employees.
• Work in various areas inside and outside the store to maintain store appearance standards.
• Work as part of a team to accomplish daily tasks.
• Provide regular and predictable onsite attendance.

Benefits

• Medical, vision, dental, and life insurance.
• Short- and long-term disability coverage.
• Flexible schedules.
• Weekly pay.
• Fast career opportunities.
• Paid comprehensive training.
• 401(k) with a competitive company match.
• Flexible spending and health savings accounts.
• Tuition reimbursement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED