Lead Customer Service Representative

Circle K Stores • San Antonio, TX

10d • Onsite

About The Position

Circle K is hiring a Lead Customer Service Representative for its San Antonio, Texas store. The role involves providing fast, friendly customer service in a fast-paced retail environment, helping maintain store appearance, and supporting activities across multiple areas of the store. The position also provides entry-level management experience through regularly leading shifts.

Requirements

• Ability to sell products to customers and provide excellent customer care.
• Strong communication skills and ability to engage in friendly conversation.
• Ability to work quickly while maintaining a positive attitude.
• Ability to work as part of a team to accomplish daily goals.
• Ability to develop ideas to solve problems, think quickly, and offer suggestions.
• Ability to lead a team and provide entry-level employee supervision.
• Ability to stand and/or walk for up to 8 hours.
• Ability to lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift, and occasionally lift and/or carry up to 60 pounds from ground to waist level.
• Ability to push or pull with the arms using up to 20 pounds of force.
• Ability to bend at the waist with some twisting for up to one hour per shift.
• Ability to grasp, reach, and manipulate objects by hand, with eye-hand coordination; may need to climb a ladder to store or retrieve materials or place and remove signs.

Nice To Haves

• Retail and customer service experience.
• Entry-level management experience.
• Sales associate or cashiering experience.
• High school diploma or equivalent.
• Motivation to advance in a career.
• Willingness to learn and have fun.

Responsibilities

• Greet customers, operate the register, cashier, and suggest purchases.
• Sometimes work with the store's food program.
• Lead shifts on a regular basis.
• Work throughout the store, inside and outside, to maintain store appearance and provide fast, friendly service.
• Maintain regular and predictable onsite attendance.
• Work with the team to accomplish daily store tasks.

Benefits

• Medical, vision, dental, and life insurance.
• Short- and long-term disability coverage.
• Flexible schedules.
• Weekly pay.
• Career advancement opportunities.
• Paid comprehensive training.
• 401(k) with a competitive company match.
• Flexible spending and health savings accounts.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED