Lead Customer Service Representative

Circle K Stores • Arlington, TX

12d • Onsite

About The Position

The Lead Customer Service Representative provides fast, friendly customer service in a fast-paced retail environment. The role includes greeting customers, operating the register, cashiering, suggesting purchases, and sometimes working with the food program. The representative works throughout the store, inside and out, helping maintain appearance standards and complete daily tasks. They also gain entry-level management experience by regularly leading shifts and supervising employees. Regular and predictable onsite attendance is required.

Requirements

• Ability to provide excellent customer care and communicate through friendly conversation.
• Ability to sell products to customers and offer suggestions.
• Ability to work at a quick pace while contributing to a team and accomplishing daily goals.
• Ability to think quickly, solve problems, and offer suggestions.
• Ability to lead a team and provide entry-level employee supervision.
• Ability to stand and/or walk for up to 8 hours.
• Ability to lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift.
• Ability to occasionally lift and/or carry up to 60 pounds from ground to waist level.
• Ability to push or pull with the arms using up to 20 pounds of force.
• Ability to bend at the waist with some twisting for up to one hour per shift.
• Ability to grasp, reach, and manipulate objects with the hands; handwork requires eye-hand coordination and may involve climbing a ladder.

Nice To Haves

• Retail and customer service experience.
• Entry-level management experience.
• Sales associate or cashiering experience.
• High school diploma or equivalent.
• Motivation to advance in a career.
• Willingness to learn and have fun.

Responsibilities

• Greet customers and provide fast, friendly service.
• Run the register, cashier, and make purchase suggestions.
• Sometimes work with the food program.
• Lead shifts on a regular basis and provide entry-level supervision to employees.
• Work in different areas of the store, inside and out, to maintain store appearance and standards.
• Work with the team to accomplish daily tasks.
• Maintain regular and predictable onsite attendance.

Benefits

• Medical, vision, dental, and life insurance.
• Short- and long-term disability coverage.
• Flexible schedules.
• Weekly pay.
• Career advancement opportunities.
• Paid comprehensive training.
• 401(k) with a competitive company match.
• Flexible spending and health savings accounts.
• Tuition reimbursement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED