Lead Barista

K2 Services•Los Angeles, CA

6d•$27 - $30

About The Position

Opensity Solutions is a tech-enabled managed services organization serving law firms, financial institutions, and professional services firms. Its services include technology solutions, administrative support, marketing and communications, billing services, records governance, workflow automation, consulting, and hospitality and facilities services. Its mission is to provide modernized technology platforms, elevated technology support, and valuable insights to help clients excel. The Lead Barista combines barista duties with shift leadership, team mentoring, and support for daily café operations. The role supports one other barista in a small café within a Century City law firm and serves as the primary point of contact on the floor. The Lead Barista oversees coffee quality, guides customer service standards, trains new staff, and helps keep workflows running smoothly during busy periods. The position is located in Los Angeles, California, and is scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m. The compensation range is $27.00 to $30.00 per hour, with possible eligibility for an annual bonus. Actual compensation depends on location, skills, experience, and qualifications. Eligible employees receive medical, dental, and vision insurance, a 401(k) retirement plan, and paid time off.

Requirements

Proven experience as a barista; experience in a specialty coffee shop and as a lead or supervisor is preferred.
In-depth knowledge of coffee and tea origins, brewing methods such as pour-over and drip, espresso extraction, equipment maintenance, and pastries.
Food handler or manager food safety certification is required; it may be obtained during the first two weeks of employment.
Strong communication, patience in teaching, multitasking ability under pressure, reliable leadership, and a strong passion for customer service.
Ability to lift or move 40 pounds or greater.
Ability to grasp, lift, or carry packages on a standard wheeled cart with a 75-pound load capacity.
Ability to walk, bend, kneel, stand, or sit for extended periods.

Nice To Haves

Experience in a specialty coffee shop environment.
Experience as a lead or supervisor.

Responsibilities

Prepare and serve espresso drinks, drip coffee, teas, specialty beverages, and pastries to required standards, including proper machine calibration and latte art.
Guide, mentor, and train junior baristas in coffee preparation, customer service, cash handling, and store procedures.
Coordinate daily workflow and order pacing during peak hours, and help with opening or closing duties and supply ordering.
Engage patrons, recommend menu items, and resolve customer service issues with a friendly, welcoming approach.
Assist the manager with supply ordering, inventory tracking, stocking supplies, pastry ordering, and event or meeting support.
Maintain health, safety, and cleanliness standards throughout the café, seating areas, and equipment.