Lead Barista (Little Dollies)

Alterra • Brighton, UT

1d • Onsite

About The Position

Solitude is seeking a friendly, outgoing Lead Barista who enjoys working in a mountain environment. Based at Little Dollies, the role prepares and serves coffee beverages to company standards, handles customer orders and payments, and helps provide guest service. The position is seasonal, full-time, and hourly, and reports to the On-Mountain F&B Director. Responsibilities also include supporting restaurant operations, training cashier and busser attendants, and assisting the supervisor with staff scheduling.

Requirements

• Positive attitude and strong work ethic.
• Ability to stand for long periods and lift up to 40 pounds.
• Willingness to work flexible schedules that may include holidays and weekends.
• Demonstrated customer-service knowledge to execute Solitude’s standards.
• Ability and willingness to collaborate.
• Ability to obtain and maintain current, valid state-required licenses or certifications, such as a Food Handler’s Permit and Sips & Tips.
• Ability to multitask.
• Strong organization and time-management skills.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Prepare and serve coffee beverages to company standards.
• Manage customer orders with attention to detail and accuracy.
• Accept cash, checks, and credit card payments for food or services.
• Scan items, provide change, and process card transactions.
• Ensure pricing is correct in the P.O.S.
• Collaborate with team members to maintain a smooth workflow during peak hours.
• Greet customers respectfully and in a friendly manner.
• Scan coupons and employee Solibucks at the register.
• Ask for customer identification to confirm that customers purchasing alcohol are at least 21 years of age.
• Issue receipts, refunds, and credits.
• Change receipt paper as needed.
• Resolve amount discrepancies.
• Answer customer questions and involve a manager if the answer does not resolve the issue.
• Remove and dispose of trash and recycling.
• Provide guest service while bussing tables, including answering questions about mountain information, directions, and restaurants.
• Support restaurant staff with other tasks as needed.
• Follow company policies and procedures in the handbook.
• Train other cashier and busser attendants.
• Support the supervisor with staff scheduling.

Benefits

• Access to select Alterra Mountain Company destinations.
• Free Solitude season pass for the employee and eligible dependents.
• Discounts on Solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.
• Comprehensive medical, dental, vision, and life insurance for eligible employees.
• Pro deals with outdoor brands.
• 401(k) plan with company match.
• Free counseling service through the Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED