On Call Lead Banquet Houseperson

San Diego Mission Bay Resort•San Diego, CA

About The Position

The On Call Lead Banquet Houseperson oversees the setup, execution, and breakdown of banquet events while ensuring exceptional service standards. This role leads the banquet houseperson team on call, coordinates event logistics, and ensures meeting and event spaces are prepared according to specifications in a timely and professional manner. The work includes events ranging from business meetings to weddings and directly contributes to guests’ experiences. The position works with Banquet Managers, Catering, and other departments to execute events seamlessly. The Lead Banquet Houseperson reviews Banquet Event Orders (BEOs), delegates tasks, monitors event timelines, helps resolve issues, and maintains equipment and event-space standards. The role is based at Mission Bay Resort Hotel and is paid at a rate of $23.49 per hour.

Requirements

  • Previous banquet or hospitality experience is preferred.
  • Strong knowledge of banquet setups and event operations.
  • Ability to lead a team in a fast-paced environment.
  • Ability to read and interpret Banquet Event Orders (BEOs).
  • Flexible schedule, including evenings, weekends, and holidays.
  • Refined verbal communication skills.
  • Ability to stand for long periods of time.
  • Ability to consistently lift, pull, and push a moderate weight.
  • Current Food Handler Card.

Nice To Haves

  • Previous banquet or hospitality experience.

Responsibilities

  • Lead and supervise banquet housepersons during event setup, service, and breakdown.
  • Review Banquet Event Orders (BEOs) and ensure accurate room setups, including tables, chairs, staging, and linens.
  • Assign tasks and delegate responsibilities to team members based on event needs.
  • Ensure event spaces meet hotel standards for cleanliness, organization, and presentation.
  • Coordinate with Banquet Managers, Catering, and other departments to execute events seamlessly.
  • Monitor timelines to ensure setups and breakdowns are completed efficiently.
  • Assist with moving, setting, and storing equipment, furniture, and supplies.
  • Troubleshoot and resolve setup or service issues in real time.
  • Maintain inventory of banquet equipment and report maintenance needs.
  • Ensure compliance with safety, sanitation, and hotel policies.

Benefits

  • Medical benefits package eligibility after five months of employment.
  • Free daily meal.
  • Free parking.
  • Travel discounts at partner Noble House Hotels around the country.
  • On-demand pay before payday.
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