Banquet Houseperson - On Call

JW Marriott Savannah • Savannah, GA

6d • Onsite

About The Position

The Banquet Houseperson is responsible for setting up, refreshing, tearing down, and maintaining all meeting space at the JW Marriott Savannah Plant Riverside District. The role supports banquet functions by preparing event spaces, maintaining cleanliness and supplies, safely handling equipment, and helping ensure guest satisfaction. The position requires a service-oriented demeanor, regular attendance based on hotel scheduling needs, and the ability to perform physically demanding work, including standing for the entire shift and moving heavy objects.

Requirements

• High school diploma or equivalent and/or related experience in a hotel or related field preferred.
• Ability to communicate effectively both verbally and in writing with employees and guests at all levels.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Ability to handle problems by anticipating, preventing, identifying, and solving them.
• Ability to work flexible and sometimes long hours.
• Ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand for the entire shift.
• Regular attendance in accordance with hotel standards and scheduling requirements.

Nice To Haves

• High school diploma or equivalent and/or related experience in a hotel or related field preferred.

Responsibilities

• Ensure the correct and timely setup of all Banquet Event Order functions.
• Maintain cleanliness and sanitation throughout banquet function spaces, pre-function spaces, and storage areas, including carpets, walls, walks, doors, windows, and heating/air-conditioning units.
• Keep the banquet storeroom neat and organized and stocked with appropriate supplies for meetings and food service functions.
• Break down function spaces after events and store equipment and supplies properly.
• Transport and store tables, chairs, and other equipment.
• Refresh meeting rooms as needed.
• Notify management of hazards.
• Handle lost-and-found items according to standards.
• Ensure overall guest satisfaction.
• Maintain regular attendance in compliance with hotel standards and scheduling needs.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
• Comply with hotel standards and regulations to encourage safe and efficient operations.
• Support productivity, identify problem areas, and assist with implementing solutions.
• Anticipate, prevent, identify, and resolve problems as necessary.
• Perform other duties as requested by management.
• Maintain a warm, friendly, attentive, courteous, and service-oriented demeanor with guests and employees.
• Communicate effectively with employees and guests, listen to and clarify concerns, and multitask and prioritize departmental functions to meet deadlines.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Education Level: High school or GED