Banquet Houseperson (On Call)

TPG Hotels & Resorts•Fort Lauderdale, FL

11d

About The Position

This is an on-call banquet position, with work in the PM. The Banquet Houseperson helps ensure the smooth execution of hotel events and functions by setting up and maintaining function rooms and areas, service corridors, storerooms, and equipment in accordance with policies and procedures, brand standards, and applicable federal, state, and local regulations. The role includes arranging function spaces and equipment, checking room conditions and electrical connections, providing audio-visual support, delivering materials, refreshing rooms during breaks, and returning equipment to storage after events. The position also involves maintaining clean and orderly function and storage areas, performing assigned deep cleaning and special projects, and participating in task forces and committees when requested.

Requirements

High school education or related experience.
Ability to understand and provide friendly guest service.
Ability to understand and follow proper setup, cleaning, breakdown, and storage techniques and procedures.
Ability to complete assigned tasks on time.
Ability to compile facts and figures in a timely manner, identify and investigate issues, and resolve basic matters.
Ability to follow an appropriate course of action based on policies and procedures.
Ability to operate a computer, calculator, phone, and other office equipment.
Attention to detail, good organizational skills, and efficient time management skills.
Ability to perform extended standing and walking, climbing, bending, reaching, pulling, pushing, and kneeling.
Ability to lift up to 50 lbs.
Follow basic safety precautions and use applicable protective equipment when exposed to hazards or physical risks.

Nice To Haves

Familiarity with audio-visual equipment.
Familiarity with hospitality industry practices.

Responsibilities

Set up tables, chairs, platforms, stages, and other equipment according to group requirements.
Check and adjust room temperature and lighting.
Check electrical hookups and ensure exposed cords are taped down.
Set up audio-visual equipment, instruct users in its proper use, take it down, and store it securely.
Pick up and deliver boxes and materials for functions as needed.
Service or freshen function rooms during breaks.
Break down tables, chairs, platforms, stages, and other equipment after functions.
Return unused equipment in clean condition to the proper storage area.
Keep function areas and equipment storage areas neat and clean.
Perform deep cleaning of function areas as assigned.
Complete special projects and other assigned responsibilities.
Participate in task forces and committees as requested.