Lead Animal Care Technician

Reynolds Pet Resort McMinnville • McMinnville, OR

9d

About The Position

Reynolds Dog Resort McMinnville is seeking a dog-loving, detail-oriented caregiver to help provide high-quality care in a dog daycare and boarding environment. The Lead Animal Care Technician sets a strong example, supports and trains team members, and helps maintain safe, clean, and comfortable facilities for dogs. The role includes supervising dog playgroups, learning and applying canine behavior knowledge, providing daily care, communicating with pet parents and colleagues, and taking charge of the facility when the General Manager and Assistant Manager are absent. Duties may change as company needs evolve.

Requirements

• Demonstrated leadership qualities; previous leadership experience is preferred.
• Dependable, focused, and able to ensure facility standards and safety protocols are followed.
• Comfortable with computers and technology and able to learn and operate kennel software.
• Works well with others and helps ensure duties are completed and dogs receive excellent care.
• Able to communicate properly, promptly, and effectively with team members, management, and pet parents.
• Flexible schedule, including willingness to work evenings, weekends, and holidays as needed.
• Keen observation and attention to detail to monitor guests’ safety and comfort and report issues.
• Love for animals and comfort with dogs of all sizes and breeds.
• Able to stand or work upright for multiple hours, work in all weather types, lift at least 50 pounds, and remain active throughout a shift.

Nice To Haves

• Previous pet-care or animal experience is preferred but not required.
• Previous leadership experience is ideal.

Responsibilities

• Set the standard for center operations by following policies and leading the team by example.
• Teach staff their roles and provide advice and resources to help them succeed.
• Take charge of the facility when the General Manager and Assistant Manager are absent, and communicate relevant information to leadership, including dog behavior notes, supply needs, and potential incidents.
• Oversee dog playgroups and manage dogs’ behavior and playtime.
• Learn canine behavior and body language to help maintain a safe environment and make dogs comfortable in kennels and playgroups.
• Maintain cleanliness in kennels and play areas, including cleaning toys, washing dishes, mopping floors, vacuuming hair, and cleaning up dog messes.
• Feed pets according to their parents’ instructions and ensure dogs have fresh water, clean bedding, and comfortable overnight spaces.
• Administer medication according to veterinary instructions when needed.
• Use common sense to solve problems involving dogs in the resort’s care.
• Take initiative and assist with a range of tasks at the center.
• Communicate effectively and work cooperatively with team members.
• Provide excellent customer service and talk with pet parents about their dogs.
• Follow established safety protocols.

Benefits

• Discounted daycare and boarding for employees’ dogs.
• Medical, vision, and dental plans for full-time employees.
• 401(k) for full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed