Lead Animal Care Technician

Village Pet Care LLC•McMinnville, OR

9d•Onsite

About The Position

Reynolds Dog Resort McMinnville is seeking a dog-loving, conscientious, detail-oriented caregiver who is eager to lead people and provide high-quality care. The Lead Animal Care Technician helps maintain a safe, fun, and rewarding environment for dogs and staff, sets an example for center operations, and supports the team in delivering attentive animal care and guest service. The role includes training staff, supervising dog playgroups, learning and applying canine behavior and body-language knowledge, and taking charge of the facility when the General Manager and Assistant Manager are absent. The technician communicates important information through the leadership chain, including dog behavior notes, supply needs, and potential incidents. Daily care may include feeding dogs according to pet parents’ instructions, providing fresh water and clean bedding, administering medication according to veterinary instructions, and maintaining clean kennels and play areas. The position also involves customer service, problem-solving, teamwork, and following safety protocols. Duties may be modified, expanded, or reduced according to the company’s evolving needs. Pay starts at $17.00 per hour. All team members receive discounted daycare and boarding for their own dog. Full-time employees may also have access to medical, vision, and dental plans and a 401(k).

Requirements

A natural inclination to lead; previous leadership experience is ideal.
Dependability and the ability to remain focused, maintain facility standards, and follow safety protocols.
Comfort with computers and technology, and ability to learn and operate kennel software.
Ability to work well with others and ensure duties are completed.
Ability to communicate properly, promptly, and effectively with team members, management, and pet parents.
Flexible schedule and willingness to work evenings, weekends, and holidays as needed.
Keen observation and attention to detail to help keep guests safe and comfortable and report issues.
Love for animals; comfort with dogs of all sizes and breeds.
Ability to stand or work upright for multiple hours, work in all weather types, lift at least 50 pounds, and remain active throughout the shift.

Nice To Haves

Previous pet-care or animal experience is preferred but not required.
Previous leadership experience is ideal.

Responsibilities

Set an example for optimum center operations by following operating policies and leading the team.
Train staff on their roles and provide advice and resources to help them succeed.
Take charge of the facility when the General Manager and Assistant Manager are absent, and communicate relevant information up the leadership chain.
Oversee dog playgroups and manage dogs’ behavior and playtime.
Learn canine behavior and body language to help provide a safe environment and make dogs comfortable in kennel and playgroup settings.
Manage cleaning of kennels and play areas, including cleaning toys, washing dishes, mopping floors, vacuuming hair, and cleaning dog messes.
Feed pets according to pet parents’ instructions and provide fresh water, clean bedding, and comfortable overnight spaces.
Administer medication according to veterinary instructions when needed.
Use sound judgment to solve problems involving dogs in the resort’s care.
Take initiative in completing a range of tasks at the center.
Communicate and work effectively with team members, management, and pet parents.
Provide excellent customer service and speak enthusiastically with pet parents about their dogs.
Follow established safety protocols.