Animal Care Technician

Southpaw Pet Resort•Hilton Head Island, SC

About The Position

Southpaw Pet Resort is seeking a dog-loving, kind, conscientious, and detail-oriented caregiver who wants to provide high-quality care and grow with a collaborative team. The role involves supervising dog playgroups, learning canine behavior and body language, maintaining clean kennels and play areas, providing daily care, solving problems, communicating with teammates and pet parents, and following safety protocols. Duties may be modified, expanded, or reduced as the company’s needs evolve. Starting pay is $16.00 per hour, with performance-based raises; the salary description also notes tips.

Requirements

  • Love for animals and dogs.
  • Ability to work well with others and help ensure duties are completed and guests are cared for.
  • Ability to communicate properly, promptly, and effectively with team members, management, and pet parents.
  • Flexible schedule, including willingness to work evenings, weekends, and holidays as needed.
  • Keen observation and attention to detail to keep guests safe and comfortable and report issues.
  • Comfort with dogs of all sizes and breeds.
  • Ability to stand or work upright for multiple hours, remain active throughout a shift, and work in all weather types.
  • Ability to lift at least 50 pounds.
  • Basic customer service skills.

Nice To Haves

  • Previous pet-care or animal experience is preferred but not required.

Responsibilities

  • Supervise dog playgroups and manage dogs’ behavior and playtime.
  • Learn and apply canine behavior knowledge, including reading body language and helping dogs feel comfortable in kennel and playgroup environments.
  • Clean kennels and play areas, including cleaning toys, washing dishes, mopping floors, vacuuming hair, and handling dog messes.
  • Feed pets according to their parents’ instructions and ensure dogs have fresh water, clean bedding, and comfortable overnight spaces.
  • Administer medication according to veterinary instructions when needed.
  • Use sound judgment to solve problems involving dogs in the resort’s care.
  • Take initiative in completing a variety of tasks at the center.
  • Communicate effectively and coordinate with other team members.
  • Provide basic customer service and speak with pet parents about their pets.
  • Follow established safety protocols to maintain a safe environment for guests and staff.

Benefits

  • Discounted daycare and boarding for employees’ own dogs.
  • Medical, vision, and dental plans for full-time employees.
  • 401(k) for full-time employees.
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