Lead Advanced Residential Support Staff

Brightli • Jefferson City, MO

8d

About The Position

The Lead Advanced Residential Support Staff leads staff and clients through their shift, ensuring shift tasks are assigned and completed. The role works with leadership and the activities coordinator to develop and implement schedules and activities for youth. As a member of the leadership team, the Lead supports a safe, therapeutic environment, monitors staff and youth interactions, and helps ensure staff follow treatment plans and program expectations. The position also supports youth in developing life skills, facilitates activities and meetings, documents concerns, and may administer medications and transport youth as needed.

Requirements

• At least a high school diploma or GED, with experience in Human Services or a related field.
• Reliable transportation and collision insurance sufficient to cover client transportation.
• Successful completion of background checks, including criminal record, driving record, abuse/neglect, and fingerprint checks.
• Complete New Hire Orientation at the beginning of employment.
• Complete required training, including Relias, at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record, and current auto insurance.
• Obtain First Aid certification within 30 days of employment and annually thereafter.
• Obtain CPR certification within 30 days of beginning employment and maintain it through renewal.
• Complete applicable behavioral management training within 30 days of employment or at the first available class after the start date: CPI for Residential programs or Crisis Management on Relias Learning for Outpatient programs.
• Extensive knowledge of the policies, procedures, and regulations of the assigned program.
• Valid driver’s license in the state of residency and an acceptable driving record.
• Be at least 21 years old to operate a company-owned vehicle and at least 23 years old to operate a company-owned 15-passenger van.
• Within the first year of employment, receive training on trauma, adolescent behavior, family dynamics, communication skills, incest, sexual abuse, physical and emotional abuse, stress management, and the effects of peer pressure.
• Knowledge of confidentiality laws governing substance use and mental health disorder treatment.
• Ability to establish rapport with the client population.
• Ability to communicate clearly and effectively verbally and in writing and produce concise reports.
• Ability to multitask and prioritize tasks according to their impact on program functioning.
• Demonstrated leadership ability.
• Ability to participate in and contribute to curriculum development.

Nice To Haves

• A bachelor’s degree in Human Services or a related field.

Responsibilities

• Participate as an active member of the leadership team, facilitating interactions and helping maintain a safe environment for therapeutic transformation.
• Assess and positively support staff and youth interactions, helping identify clients’ strengths, needs, abilities, and preferences.
• Provide direct and indirect supervision of assigned staff and youth in the home.
• Monitor staff implementation of therapeutic treatment plans and program expectations.
• Model and support daily program goals and healthy life skills, including homework, chores, food preparation, recreation, social skills, and individualized treatment plan goals.
• Attend required duties, responsibilities, and meetings, including shift change, individual supervision, and staff meetings.
• Facilitate specialized group meetings or interactions as assigned by leadership.
• Communicate with leadership about youth needs, including clothing, supplies, correspondence, and inventory.
• Use authorized crisis-prevention and de-escalation techniques with youth as needed.
• Document or report exceptional behavior and concerns about client behavior or interactions at shift change or in client records.
• Prepare and administer medications according to physicians’ orders and medical team guidelines when assigned.
• Transport youth to and from school, community outings, and other appointments as needed.
• Model positive verbal and non-verbal behavior and encourage hope, motivation, and resilience among staff and youth.
• Supervise, plan, facilitate, and adapt scheduled activities as needed.
• Perform other duties assigned by the Program Director, Residential Coordinator, Assistant Residential Coordinator, or Executive Team Member.

Benefits

• Paid time off package for full-time employees.
• Health, dental, vision, retirement, life insurance, and other benefits for full-time employees.
• Initial, ongoing, comprehensive, and supportive training.
• Career mobility and advancement opportunities, including promotion from within.
• A welcoming, warm, supportive work culture that promotes well-being and health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED