Lead Advanced Residential Support Staff

Brightli • Jefferson City, MO

7d

About The Position

The Lead Advanced Residential Support Staff leads staff and clients through their shift, ensures shift tasks are assigned and completed, and works with leadership and the activities coordinator to develop and implement schedules and activities for youth. As an active member of the leadership team, the role helps maintain a safe environment for therapeutic transformation and supports staff and youth interactions, treatment-plan implementation, and daily program goals.

The position provides direct and indirect supervision of assigned staff and youth in the home; models positive behavior; supports life skills and individualized treatment goals; facilitates specialized group meetings when assigned; and supervises, plans, facilitates, and adapts scheduled activities. It communicates youth needs to leadership, applies authorized crisis prevention and de-escalation techniques, and documents or reports exceptional behavior and concerns. When assigned, it prepares and administers medications according to physicians’ orders and medical-team guidelines. The role also transports youth to school, community outings, and appointments as needed, and performs other duties assigned by program leadership.

Candidates must have a high school diploma or GED and experience in Human Services or a related field. A bachelor’s degree in Human Services or a related field is preferred. The role requires reliable transportation and collision insurance for transporting clients, along with a valid driver’s license, acceptable driving record, and current auto insurance. Employment requirements include background checks, new-hire orientation, required training, and obtaining First Aid and CPR certifications within 30 days of employment. Behavioral Management training must be completed within 30 days or at the first available class. Within the first year, employees receive training on trauma, adolescent behavior, family dynamics, communication skills, abuse, stress management, and peer pressure. Applicants must be at least 21 to operate a company-owned vehicle and at least 23 to operate a company-owned 15-passenger van.

The work is described as sedentary, involving occasional lifting or movement of up to 10 pounds, repetitive hand, finger, and arm movements for typing or writing, and mostly sitting with occasional walking or standing. Full-time employees receive paid time off and an employee benefits package that includes health, dental, vision, retirement, and life benefits. Other listed perks include comprehensive training, career mobility, and a supportive workplace culture.

Requirements

• High school diploma or GED and experience in Human Services or a related field.
• Knowledge of confidentiality laws governing substance use and mental health disorder treatment.
• Ability to establish rapport with the client population.
• Ability to communicate clearly and effectively verbally and in writing, including producing clear and concise reports.
• Ability to multitask and prioritize tasks according to their impact on program functioning.
• Demonstrated leadership ability.
• Ability to participate in and contribute to curriculum development.
• Reliable transportation and collision insurance to cover transportation of clients.
• Successful completion of background checks, including criminal record, driving record, abuse/neglect, and fingerprint checks.
• Completion of New Hire Orientation at the beginning of employment.
• Completion of required training, including Relias training, at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record, and current auto insurance; a valid driver’s license in the state of residency is required.
• First Aid certification within 30 days of employment and annually thereafter.
• CPR certification within 30 days of beginning employment and upon renewal date.
• Behavioral Management training within 30 days of employment or at the first available class after the start date: CPI for Residential programs or Crisis Management on Relias Learning for Outpatient programs.
• Extensive knowledge of the policies, procedures, and regulations of the assigned program.
• At least 21 years of age to operate a company-owned vehicle and at least 23 years of age to operate a company-owned 15-passenger van.
• Training within the first year on trauma, adolescent behavior, family dynamics, communication skills, incest, sexual abuse, physical and emotional abuse, stress management, and the effect of peer pressure.

Nice To Haves

• Bachelor’s degree in Human Services or a related field.

Responsibilities

• Lead staff and clients through the shift, ensuring shift tasks are assigned and completed.
• Work with leadership and the activities coordinator to develop and implement schedules and activities for youth.
• Participate as an active member of the leadership team, facilitating interactions and supporting a safe therapeutic environment.
• Assess and support staff and youth interactions, helping identify clients’ strengths, needs, abilities, and preferences.
• Provide direct and indirect supervision of assigned staff and youth in the home.
• Monitor staff implementation of therapeutic treatment plans and program expectations.
• Model and support progress toward daily program goals and healthy life skills, including homework, chores, food preparation, recreation, social skills, and individualized treatment-plan goals.
• Participate in required duties and meetings, including shift change, individual supervision, and staff meetings.
• Facilitate specialized group meetings or interactions as assigned by leadership.
• Communicate with leadership to ensure youth needs are addressed, including clothing, supplies, correspondence, and inventory updates.
• Use authorized crisis-prevention and de-escalation techniques with youth as needed during the shift.
• Document or report exceptional behavior and concerns about client behavior or interactions at shift change or in client records.
• Prepare and administer medications according to physicians’ orders and medical-team guidelines when assigned.
• Transport youth to and from school, community outings, and other appointments as needed.
• Serve as a positive role model for staff and youth, encouraging hope, motivation, and resilience.
• Supervise, plan, facilitate, and adapt scheduled activities as needed.
• Perform other duties assigned by the Program Director, Residential Coordinator, Assistant Residential Coordinator, or an Executive Team Member.

Benefits

• Paid time off package for full-time employees.
• Health, dental, vision, retirement, and life benefits, among other benefits, for full-time employees.
• Initial, ongoing, comprehensive, and supportive training.
• Career advancement opportunities and promotion from within.
• Supportive workplace culture that promotes well-being and encourages health and happiness.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED