LCU Account Manager

Trane Technologies•Miramar, FL

About The Position

Trane Technologies is hiring a Light Commercial Unitary (LCU) Equipment Account Manager to develop new customer relationships and strengthen existing accounts, maximizing account penetration and customer retention. The position focuses on Light Commercial Unitary equipment from 3–25 tons and small packaged and split-system heating, cooling, and ventilation equipment for commercial applications. The Account Manager serves as a sales and marketing representative and liaison between customers and the Commercial District Sales Office. The role involves evaluating market opportunities, building long-term relationships with contractors and building owners, identifying customer needs, and recommending suitable Trane products and services. The employee will also facilitate introductions to other sales teams and may partner with account managers to provide bundled customer solutions. Customer engagement is prioritized. When not interacting directly with customers, the employee collaborates with colleagues in the office. Travel to customer job sites is required, and visits may involve outdoor work, mechanical or equipment rooms, variable weather, moving mechanical parts, heights, and other location-dependent environmental conditions. This is a safety-sensitive role and may require additional drug screening.

Requirements

  • At least 4 years of demonstrated experience, or a bachelor's degree in business, management, sales, or marketing.
  • At least 3 years of solution sales experience with a track record of achieving and exceeding sales targets.
  • Ability to generate and qualify leads, hold customer conversations using business-level insights to establish value and create demand, close new business, and grow existing account relationships.
  • Valid in-state driver's license with no major or frequent traffic violations, including specified serious violations or multiple smaller infractions or preventable collisions in the previous 3 years.

Responsibilities

  • Develop new Light Commercial Equipment customer relationships and strengthen existing customer accounts to maximize account penetration and retention.
  • Represent sales and marketing and serve as a liaison between customers and the Commercial District Sales Office.
  • Evaluate market opportunities and use the account management process to identify key customers.
  • Build long-term relationships with contractors and building owners throughout the assigned territory.
  • Identify customer problems and determine which Trane products and services best meet customer needs.
  • Maintain expert knowledge of the Trane product line to create customer solutions.
  • Facilitate introductions between key customer contacts and other sales teams to develop specific opportunities.
  • Partner with other account managers as needed to provide bundled solutions.
  • Travel to customer job sites and prioritize customer engagement.

Benefits

  • Health insurance for the employee and family, available from day one.
  • Holistic wellness programs with incentives.
  • Fertility coverage and adoption/surrogacy assistance.
  • Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
  • 401(k) matching.
  • Educational and training opportunities through company programs.
  • Tuition assistance and student debt support.
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