Laundry Attendant

Highgate Hotels
•Onsite

About The Position

The House Laundry Attendant is responsible for washing, ironing, folding, and distributing soiled linens, towels, napkins, and tablecloths. The role involves operating laundry equipment, treating and sorting linens, maintaining laundry equipment and work areas, and ensuring clean laundry is sorted and loaded onto carts. The attendant is expected to support guest satisfaction and maintain courteous, helpful conduct with guests, managers, and fellow employees.

Requirements

  • Ability to work flexible and long hours when sometimes required.
  • Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during the entire shift.
  • Maintain regular attendance in accordance with Highgate Hotel standards and hotel scheduling needs.
  • Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
  • Comply with Highgate Hotel standards and regulations to encourage safe and efficient hotel operations.

Responsibilities

  • Be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
  • Understand the operation of washing machines and dryers.
  • Load and unload washes according to standards.
  • Wash and dry dirty linens, towels, rags, and other laundry.
  • Sort hotel linen by type, color, size, and other categories.
  • Pre-treat stained linen before washing.
  • Clean the dryer filter daily and maintain equipment as trained.
  • Operate the iron according to standards and ensure it is shut off at the end of the day.
  • Sweep and mop laundry floors, keeping linens stored off the floor.
  • Fold towels and linens.
  • Remove and sort dirty linens and towels from laundry carts.
  • Keep laundry carts clean and free of debris.
  • Maintain a clean work area.
  • Sort clean laundry by type and load carts.
  • Ensure overall guest satisfaction.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave in accordance with applicable law
  • Employee assistance program
  • Educational opportunities and tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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