Laundry Attendant

Highgate Hotels • Rochester, NY

13d • Onsite

About The Position

The House Laundry Attendant is responsible for washing, ironing, folding, and distributing soiled linens, towels, napkins, and tablecloths at Homewood Suites Rochester. The role includes operating laundry equipment, sorting and treating linens, keeping the laundry area and equipment clean, and helping ensure guest satisfaction. Employees are expected to be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.

Requirements

• Ability to understand and operate washing machines and dryers.
• Ability to perform medium work, exerting up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to move objects.
• Ability to stand for the entire shift.
• Ability to work flexible and sometimes long hours.
• Maintain regular attendance in compliance with Highgate Hotel standards and scheduling needs.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
• Comply with Highgate Hotel standards and regulations.

Responsibilities

• Operate washing machines and dryers, and load and unload washes according to standards.
• Wash and dry dirty linens, towels, rags, and other laundry.
• Sort hotel linen by type, color, size, and other characteristics.
• Pre-treat stained linen before washing.
• Clean the dryer filter daily and maintain equipment as trained.
• Operate the iron according to standards and ensure it is shut off at the end of the day.
• Sweep and mop laundry floors and store linens off the floor.
• Fold towels and linens.
• Remove and sort dirty linens and towels from laundry carts.
• Keep laundry carts clean and free of debris.
• Maintain a clean work area.
• Sort clean laundry and load it onto carts.
• Ensure overall guest satisfaction.
• Maintain regular attendance and high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
• Comply with Highgate Hotel standards and regulations to encourage safe and efficient hotel operations.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed