Laundry Attendant

MCR • Warwick, RI

9d • $16 - $16 • Onsite

About The Position

The Laundry Attendant supports the hotel’s cleanliness and guest-service standards by processing linens and maintaining laundry facilities and equipment. Duties include collecting, transporting, sorting, weighing, washing, drying, folding, storing, and delivering linens, towels, and other laundry. The attendant operates washers and dryers, cleans dryer filters, maintains equipment as trained, replenishes cleaning chemicals, and keeps laundry areas, carts, linen closets, and other back-of-house spaces clean and organized.

All team members are expected to contribute to a welcoming guest experience, maintain a clean and safe hotel, complete operational checklists accurately and on time, communicate professionally, and work collaboratively. The position requires a positive attitude, the ability to follow procedures and work under pressure, and a willingness to work a varied schedule that may include evenings, nights, weekends, and holidays. The role involves sustained standing and walking, repetitive hand and wrist movements, and carrying laundry supplies, linens, and other items.

Requirements

• Must be at least 18 years of age.
• Must have a positive attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work well in stressful, high-pressure situations.
• Must be effective at listening to, understanding, clarifying, and resolving concerns raised by coworkers and guests.
• Must be able to convey information and ideas clearly.
• Must have a desire to serve all guests.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays, based on hotel demands.
• Must be able to perform the essential physical functions, including sustained standing, walking, repetitive wrist, hand, and finger motions, and carrying laundry supplies, linens, and other items.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

• Collect, transport, sort, weigh, load, and unload laundry and linens; fold, store, and deliver processed items.
• Wash and dry dirty linens, towels, rags, and other items as directed by management.
• Remove and sort dirty linens and towels from laundry carts; fold linens and towels and stock linen carts as required.
• Operate washing machines and dryers; clean dryer filters as directed and indicated on checklists, and maintain equipment as trained.
• Sweep and mop laundry floors, store linens off the floor, and keep laundry carts clean and free of debris.
• Stock linen closets throughout the hotel as applicable and keep back-of-house areas clean and organized.
• Replace and replenish cleaning chemicals.
• Greet guests warmly and contribute to guest satisfaction; respond to challenging guest situations with hospitality and urgency.
• Complete operational checklists accurately and on time and provide accurate, timely shift handover reports.
• Maintain a clean approved uniform, nametag, and professional grooming.
• Communicate clearly and professionally and collaborate with team members.
• Follow scheduled clock-in, clock-out, and break procedures; provide notice when calling out as directed.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health, dental, and vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed