Laundry Attendant

Hotel Equities Group, LLC•Oklahoma City, OK

About The Position

Hotel Equities is seeking a friendly, service-oriented Laundry Attendant to support hotel operations and help provide positive experiences for guests and associates. The posting describes the role as supporting clean, comfortable, and welcoming spaces in accordance with hotel and brand standards, with a focus on attention to detail, efficiency, cleanliness, and responsive service. The position includes cleaning and maintaining guest rooms, bathrooms, public areas, and other assigned spaces; making beds and changing linens; replenishing supplies; cleaning and sanitizing surfaces; inspecting areas and reporting maintenance concerns; responding courteously to guest requests; and keeping carts, supplies, and work areas organized. The associate follows chemical-handling, sanitation, safety, and infection-control procedures, assists with deep cleaning and special projects, communicates room status and maintenance needs, and supports productivity, quality, and guest satisfaction standards. The posting also includes a Lodgekeeper description for Postcard Cabins. That separate role focuses on washing, drying, folding, pressing, inspecting, and organizing guest textiles; preparing supplies and materials for cabin turnovers; maintaining inventories and workspaces; monitoring commercial laundry equipment; and supporting housekeeping and property readiness. It is not treated as the title or description of the Laundry Attendant position.

Requirements

Ability to follow written and verbal instructions and hotel cleanliness standards.
Strong attention to detail and time-management skills.
Ability to work independently and as part of a team.
Professional and courteous guest-service skills.
Ability to work flexible hours, including weekends and holidays, as needed.
Ability to stand and walk for extended periods.
Ability to bend, stoop, kneel, reach, push, and pull throughout the workday.
Ability to lift, carry, and maneuver housekeeping supplies and equipment, including occasionally lifting up to 25 pounds.
Ability to work with cleaning chemicals and in varying temperatures as required.

Nice To Haves

Previous housekeeping or hotel experience is preferred but not required.
Experience with Property Management Systems (PMS), housekeeping room-status systems, mobile or handheld hotel communication tools, and Microsoft Office Suite is preferred.

Responsibilities

Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
Make beds, change linens, replenish supplies, and dust, vacuum, sweep, mop, and sanitize surfaces.
Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
Respond courteously to guest requests and special housekeeping needs.
Handle guest belongings and hotel property responsibly and according to company procedures.
Maintain housekeeping carts, supplies, and work areas in an organized condition.
Follow proper chemical-handling, sanitation, safety, and infection-control procedures.
Assist with deep cleaning and special projects as assigned.
Communicate room status and maintenance needs to appropriate hotel departments.
Support the team in meeting productivity, quality, and guest satisfaction standards.
Perform other duties as assigned.