Laundry Attendant

MCR • Tempe, AZ

7d • $16 - $19 • Onsite

About The Position

The Laundry Attendant supports the hotel’s cleanliness, service, and product-quality standards by processing linens and maintaining the laundry facility. Duties include collecting, transporting, sorting, weighing, washing, drying, folding, storing, and delivering linens, towels, and other laundry items. The role operates and maintains washers and dryers, cleans dryer filters as directed, replenishes cleaning chemicals, stocks linen closets and carts, and keeps laundry and other back-of-house areas clean and organized.

All team members are expected to provide friendly hospitality, contribute to guest satisfaction, follow operational checklists and procedures, communicate professionally, and work collaboratively. Employees may also be asked to help clean guest rooms or public spaces as needed. The position requires a positive attitude, willingness to learn, effective guest and coworker communication, and the ability to work a varied schedule that may include evenings, nights, weekends, and holidays. It involves sustained standing and walking, repetitive hand and wrist motions, and lifting laundry supplies and linens.

Requirements

• Must be at least 18 years old.
• Must have a positive, can-do attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work effectively in stressful, high-pressure situations.
• Must be effective at listening to, understanding, clarifying, and resolving concerns raised by coworkers and guests.
• Must be able to communicate information and ideas clearly.
• Must have a desire to serve guests.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
• Must arrive and clock in on time, follow scheduled break clock-in/out procedures, clock out at the scheduled shift end unless directed otherwise, and never work off the clock.
• Must provide sufficient notice as directed by a supervisor when calling out for a scheduled shift.
• Must be able to meet the job’s physical demands, including sustained standing, walking, repetitive wrist, hand, and finger motions, and carrying laundry supplies, linens, and other items.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

• Collect, transport, sort, weigh, load, and unload laundry using washers, dryers, and laundry chutes; fold, store, and deliver linens.
• Wash and dry dirty linens, towels, and rags as directed by management.
• Remove and sort dirty linens and towels from laundry carts; fold items and stock linen carts as required.
• Operate washing machines and dryers, clean dryer filters as directed by checklist, and maintain equipment as trained.
• Sweep and mop laundry floors, keep linens off the floor, and keep laundry carts clean and free of debris.
• Stock linen closets throughout the hotel as applicable and keep back-of-house areas clean and organized.
• Replace and replenish cleaning chemicals.
• Greet guests warmly and contribute to guest satisfaction; assist with cleaning guest rooms and public spaces as needed.
• Complete operational checklists accurately and on time and provide accurate, timely shift handover reports.
• Wear a clean, approved uniform and nametag and maintain grooming standards.
• Communicate professionally and collaborate with team members to meet hotel and guest needs.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health, dental, and vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed