Laundry Attendant - Part Time-1 $29/hr

Sonesta Emeryville, CA•Emeryville, CA

About The Position

The Laundry Attendant works with the Housekeeping Management Team in the commercial laundry facility, cleaning and storing linens in a timely and organized manner to meet the hotel’s laundry and linen needs. The role may also include cleaning guest rooms and public spaces according to brand standards for timing, products, and placement, with the goal of ensuring guest satisfaction. The Laundry Attendant receives, sorts, inspects, washes, dries, folds, and stores laundry and linens; monitors supplies and equipment; and reports damaged items, repairs, or unsafe conditions. When assigned housekeeping duties, the attendant services rooms and areas, responds to guest requests or complaints, and follows established procedures for room readiness and lost-and-found items. The position requires use of commercial cleaning chemicals and work across mornings, evenings, weekends, and holidays.

Requirements

  • Some previous commercial laundry experience is preferred.
  • Ability to speak, read, and write fluent English is preferred; other languages are beneficial.
  • Basic reading, writing, and mathematical abilities are preferred.
  • Frequently stand, bend, climb, kneel, and move about the facility.
  • Carry, lift, or pull items weighing up to 75 pounds.
  • Regularly use commercial cleaning chemicals.
  • Work mornings, evenings, weekends, and holidays.

Nice To Haves

  • Previous background in the extended-stay industry is preferred.
  • Some previous commercial laundry experience is preferred.
  • Fluent English is preferred; other languages are beneficial.
  • Basic reading, writing, and mathematical abilities are preferred.

Responsibilities

  • Deliver Sonesta Service in guest and client interactions according to Sonesta G.U.E.S.T. standards.
  • Receive soiled articles and sort them by kind, color, and degree of soil; inspect laundry and linens and record damaged or stained items.
  • Operate washers and dryers according to hotel standards and manufacturers’ guidelines.
  • Monitor laundry supplies and equipment to ensure they are sufficient and in working order.
  • Fold and store clean linens and report damages to a supervisor.
  • Clean and service assigned rooms or areas according to established standards, including making beds, dusting, vacuuming, sanitizing bathrooms, and removing trash; duties may also include cleaning kitchen areas and appliances or dishware.
  • Notify a supervisor when service is complete and report rooms that cannot be serviced according to established procedures.
  • Report needed repairs and unsafe conditions to a supervisor.
  • Respond to guest complaints and special requests, and ensure corrective action is taken to achieve guest satisfaction.
  • Minimize waste of supplies and amenities in laundry and housekeeping areas.
  • Handle lost-and-found items according to established procedures.
  • Assist regularly with deep-cleaning projects as needed.
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
  • Ensure compliance with federal, state, and local health and safety laws.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • Health Savings Account (HSA) with company match
  • 401(k) retirement plan with company match
  • Paid vacation and sick time
  • Paid parental leave
  • Company-paid life insurance
  • Company-paid short-term and long-term disability
  • Hospital indemnity, critical illness, and accident insurance
  • Educational assistance
  • Sonesta hotel discounts
  • Additional perks and employee discounts
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