House Attendant - Part-time $29 /hr
About The Position
The House Attendant works with the Housekeeping Management Team to assist Room Attendants on assigned floors or buildings. Duties include collecting and transporting dirty linens to the laundry area, delivering clean linens and other supplies to Room Attendant carts, and retrieving trash throughout the hotel. The role may also assist with commercial laundry operations and cleaning public areas, exterior hotel entrances, and the parking lot. The House Attendant may be assigned special projects by the Housekeeping Manager. The position delivers service according to Sonesta G.U.E.S.T. standards, responds to guest requests and complaints, maintains floor closets and corridors, and helps ensure guest satisfaction. When assigned to laundry, the attendant monitors supplies and equipment, operates washers and dryers according to hotel standards and manufacturer guidelines, inspects soiled linens, and folds and stores clean linens. The role requires compliance with applicable health and safety laws and regular work on mornings, evenings, weekends, and holidays.
Requirements
- Some previous housekeeping experience is preferred.
- Ability to speak, read, and write fluent English is preferred; other languages are beneficial.
- Basic reading, writing, and mathematical abilities are preferred.
- Ability to frequently stand, bend, climb, kneel, and move about the facility.
- Ability to carry, lift, or pull items weighing up to 75 pounds.
- Willingness and ability to regularly use commercial cleaning chemicals.
- Availability to work mornings, evenings, weekends, and holidays.
Nice To Haves
- Previous background in the extended-stay industry is preferred.
- Fluent English communication skills are preferred.
- Other language skills are beneficial.
- Basic reading, writing, and mathematical abilities are preferred.
Responsibilities
- Deliver Sonesta Service in interactions with guests and clients according to Sonesta G.U.E.S.T. standards.
- Assist Room Attendants with heavy items such as mattresses and linens, and deliver linens and other supplies to them.
- Maintain the cleanliness and organization of floor closets and corridors, including removing trash, wiping shelves and counters, sweeping, mopping or vacuuming floors, and storing items appropriately.
- Respond to guest requests in a timely and efficient manner.
- Clean designated areas such as public restrooms, storage rooms, and other public spaces.
- Report needed repairs or unsafe conditions to a supervisor.
- Respond to special requests and guest complaints and deliver housekeeping or room supplies to support guest satisfaction.
- Minimize waste of housekeeping supplies and amenities.
- Deliver lost and found items according to established procedures.
- Assist with deep-cleaning projects when assigned.
- When assigned to laundry, monitor supplies and equipment, operate washers and dryers according to hotel standards and manufacturers’ guidelines, receive and inspect soiled linens, fold and store clean linens, and report damage to a supervisor.
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
- Ensure compliance with federal, state, and local health and safety laws.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account (HSA) with company match
- 401(k) retirement plan with company match
- Paid vacation and sick time
- Paid parental leave
- Company-paid life insurance
- Company-paid short-term and long-term disability
- Hospital indemnity, critical illness, and accident insurance
- Educational assistance
- Sonesta hotel discounts
- Additional perks and employee discounts
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
