Laundry Attendant

Hyatt Place Mount Pleasant Towne Centre•Mount Pleasant, SC

5d•Onsite

About The Position

The Laundry Attendant is responsible for washing, drying, folding, organizing, inspecting, and distributing linens while maintaining standards of cleanliness, quality, safety, and productivity. The role combines commercial laundry operations, linen inspection and inventory organization, Housekeeping support, cleaning, and equipment care to ensure an adequate daily supply of clean linens. The position also includes delivering linens and supplies, assisting Room Attendants, responding courteously to guest requests when assigned, and supporting other Housekeeping duties as needed. The successful candidate is dependable, organized, detail-oriented, physically active, and committed to cleanliness and guest satisfaction. The work takes place in a warm, humid, physically active environment, with schedules that may vary according to hotel occupancy, linen volume, and operational needs. Morning and daytime availability may be required, shifts may begin early, and weekend and holiday availability is required based on business needs.

Requirements

Strong attention to detail and commitment to cleanliness.
Ability to work independently while remaining organized and productive.
Ability to follow instructions and safely operate commercial laundry equipment.
Ability to properly handle laundry chemicals and cleaning products.
Dependability, punctuality, and reliable attendance.
Ability to maintain productivity while completing repetitive tasks.
Ability to work in a warm, humid, and physically active environment.
Availability to work weekends and holidays based on business needs.
High school diploma, GED, or equivalent.
Ability to stand and walk for extended periods.
Ability to lift up to 30 pounds regularly and up to 50 pounds occasionally.
Ability to bend, reach, push, pull, and carry linens and supplies.
Ability to push and maneuver laundry carts throughout the hotel.

Nice To Haves

Previous laundry, housekeeping, janitorial, or custodial experience.
Previous experience in a hotel or commercial environment.
Experience cleaning or working in a customer-focused environment.
Experience operating commercial washers and dryers.
Knowledge of laundry chemicals, stain treatment, and linen-care procedures.
Hyatt or hotel experience preferred.

Responsibilities

Sort linens and towels according to item type, color, fabric, and cleaning requirements.
Operate commercial washers and dryers, use approved laundry chemicals, and monitor cycles according to established procedures.
Remove linens promptly, fold them to hotel standards, and complete assigned daily production and closing responsibilities.
Inspect linens for stains, damage, wear, and cleanliness; rewash or treat stained items when appropriate and report recurring quality concerns.
Organize, store, and rotate clean linens; monitor linen and supply levels and communicate replenishment needs.
Deliver clean linens and supplies to Housekeeping closets and designated hotel areas, and collect used linens from assigned locations.
Assist Room Attendants with stripping guestrooms, delivering supplies and amenities, removing trash, and restocking closets, carts, and supply areas as assigned.
Support Housekeeping during high-occupancy periods and assist with public-area cleaning or other Housekeeping responsibilities when needed.
Welcome guests professionally, respond courteously to questions and requests, deliver requested linens or amenities when assigned, and report guest concerns.
Keep the laundry area clean, organized, and safe; sweep and mop floors, clean surfaces, empty trash and lint containers, and clean lint traps and equipment surfaces.
Restock laundry chemicals and supplies; properly use, label, store, and secure chemicals and follow safety, sanitation, and handling requirements.
Report equipment problems, maintenance concerns, leaks, and safety hazards; help ensure laundry equipment is clean, functional, and properly maintained.
Communicate with Housekeeping, Guest Services, Maintenance, and Management about linen levels, supplies, equipment issues, and operational priorities.
Attend required meetings and training, follow Hyatt brand standards and company policies, and complete additional duties as assigned.