Laundry Attendant

Hotel Equities Group, LLC•Phoenix, AZ

10d

About The Position

Hotel Equities is seeking a friendly, service-oriented Laundry Attendant to support hotel operations and help deliver positive experiences for guests and associates. The posting describes housekeeping responsibilities, including maintaining clean, comfortable guest rooms and public areas in accordance with hotel and brand standards. The role calls for attention to detail, efficiency, cleanliness, and responsive guest service. The posting also includes a separate Lodgekeeper description for Postcard Cabins. That role supports housekeeping operations by processing linens, preparing supplies for cabin turnovers, maintaining inventory and workspaces, monitoring laundry equipment, and assisting with property readiness. It emphasizes teamwork, safety, and environmental stewardship in an outdoor hospitality setting.

Requirements

Ability to follow written and verbal instructions and hotel cleanliness standards.
Strong attention to detail and time-management skills.
Ability to work independently and as part of a team.
Professional and courteous guest-service skills.
Flexible availability, including weekends and holidays, as needed.
Ability to stand and walk for extended periods and bend, stoop, kneel, reach, push, and pull throughout the workday.
Ability to lift, carry, and maneuver housekeeping supplies and equipment; the Laundry Attendant description specifies occasional lifting up to 25 pounds.
Ability to work with cleaning chemicals and in varying temperatures as required.
For the separately included Lodgekeeper role: flexible schedule including weekends and holidays; ability to stand and walk for extended periods; frequently bend, stoop, reach, lift, carry, push, and pull up to 20 pounds; safely operate commercial washers, dryers, folding equipment, and housekeeping tools; work around heat, humidity, cleaning products, and detergents; occasionally work outdoors in varying weather.

Nice To Haves

Previous housekeeping or hotel experience is preferred but not required.
For the separately included Lodgekeeper role: high school diploma or equivalent preferred.
For the separately included Lodgekeeper role: previous experience in laundry, housekeeping, hotels, resorts, vacation rentals, campgrounds, outdoor hospitality, or commercial cleaning is preferred.
For the separately included Lodgekeeper role: strong organizational and multitasking skills; passion for hospitality, nature, and memorable guest experiences.
Experience with Property Management Systems (PMS), housekeeping room-status systems, mobile or handheld hotel communication tools, and Microsoft Office Suite is preferred.

Responsibilities

Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces to hotel standards.
Make beds; change linens; replenish supplies; dust, vacuum, sweep, mop, and sanitize surfaces.
Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
Respond courteously to guest requests and special housekeeping needs.
Handle guest belongings and hotel property responsibly according to company procedures.
Keep housekeeping carts, supplies, and work areas organized.
Follow chemical-handling, sanitation, safety, and infection-control procedures.
Assist with deep cleaning and special projects as assigned.
Communicate room status and maintenance needs to appropriate hotel departments.
Support productivity, quality, and guest-satisfaction standards; perform other duties as assigned.
For the separately included Lodgekeeper role: wash, dry, fold, press, organize, and inspect linens and guest textiles; perform minor mending when needed.
Prepare linen bags, housekeeping kits, welcome materials, and cleaning supplies for cabin turnovers.
Stock closets, supply rooms, and carts; maintain inventory of linens, supplies, detergents, and equipment.
Clean and organize laundry facilities, storage areas, and housekeeping workspaces.
Monitor commercial laundry equipment and report maintenance or repair needs.
Assist with cabin turnovers and property readiness during peak occupancy.
Promote teamwork, safety, and environmental stewardship while supporting outdoor guest experiences.

Benefits

Medical, dental, and vision insurance
Paid vacation, sick time, and holidays
401(k) retirement plan
Employee Assistance Program
Career growth opportunities and leadership development programs
Reduced hotel rates throughout the portfolio
Employee referral program
Life insurance
Flexible Spending Account (FSA)
Exclusive third-party discounts for shopping, travel, entertainment, and more
Separately included Lodgekeeper benefits: same-day pay available, paid vacation and holidays, hotel and travel discounts, and employee discount programs