Laundry Attendant

Tandem Hospitality Group•Lexington, KY

About The Position

The Laundry Attendant cleans and monitors hotel linens by washing, drying, and ironing them, and provides laundry services to all departments. The role includes inspecting and sorting laundry, operating laundry equipment, folding and recording items, and delivering clean linen to designated storage areas. The attendant also follows company safety, security, quality, and appearance standards; provides guest service; maintains positive working relationships; protects confidential information and company assets; and performs other reasonable duties as requested by supervisors.

Requirements

  • Excellent customer service skills.
  • Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Ability to stand or walk for an extended period or for an entire work shift.
  • Ability to perform repetitive motion.

Responsibilities

  • Identify stained or damaged items and determine whether they require repair, spot treatment, rewashing, or disposal.
  • Inspect items removed from washers, dryers, or dry-cleaning machines for cleanliness and place them in clean linen carts.
  • Set dryer times and temperatures according to the fabrics in each load.
  • Remove lint and debris from dryer screens, dry-cleaning filters, and drain traps after each load.
  • Fold cleaned items to designated sizes by hand or using a folding machine.
  • Maintain accurate records of items laundered.
  • Deliver folded linen to designated storage areas.
  • Follow company safety and security policies and procedures, report accidents, injuries, and unsafe work conditions, and complete safety training and certifications.
  • Maintain a clean uniform and professional personal appearance, follow company policies, and protect confidential information and company assets.
  • Welcome and acknowledge guests according to company standards.
  • Develop and maintain positive working relationships with others.
  • Comply with quality assurance expectations and standards.
  • Perform other reasonable job duties as requested by supervisors.
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