Laundry Attendant

Peregrine Hospitality•Hyannis, MA

124d•Onsite

About The Position

The Laundry Attendant is responsible for maintaining the cleanliness and organization of assigned work areas, including guestroom floors, hallways, public areas, stairwells, linen closets, vending areas, and foyers. This role involves stocking housekeeping carts and linen closets with supplies and amenities, cleaning drinking glasses for guest rooms, and ensuring all areas are free of trash and debris. The attendant will also handle special projects, lost and found items, and adhere to hotel service standards and safety procedures.

Requirements

Must be able to prioritize and work efficiently with limited supervision.
Must be detail oriented and able to multi-task efficiently.
Must be able to speak and understand and communicate the primary language(s) used in the workplace.
Must possess excellent communication, follow-up, and organizational skills.
Must have the ability to push, pull, bend, squat and lift on a regular basis up to 50 pounds.
Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.
Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up.
Be a clear thinker, remaining calm and resolving problems using good judgment.
Follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team.
Endure various physical movements throughout the work areas.
Satisfactorily communicate with guests, management and co-workers to their understanding.
Minimum 3 months housekeeping or relevant experience
Will be required to work flexible scheduled shifts based on business needs

Nice To Haves

High School diploma or GED equivalence preferred

Responsibilities

Switch linen racks daily and ensure supplies are fully stocked.
Responsible for cleaning drinking glasses for guest rooms.
Stock housekeeping carts with supplies.
Stock linen closets with amenities and supplies for room attendants and deliver supplies directly to room attendants.
Anticipate guests’ needs, respond promptly and acknowledge all guests service requests.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas including guestroom floors, hallways and public areas, stairwells, linen closets, vending areas, and foyers.
Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
Transport cart with cleaning supplies, amenities and linens to assigned guest room and room attendants securely and in a timely manner.
Remove all trash, dust, debris and foreign particles.
Complete reoccurring projects including shampoo, vacuum floors, pick up trash.
Ensure all guestroom hallways are clean and clear of trash, debris or items.
Refurnishes housekeeping with supplies, towels etc. as required in designated areas.
Complete special projects as assigned.
Turn over any lost and found items from guest rooms to the Supervisor.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Follow safety and security procedures.
Work cohesively with co-workers and all departments as part of a team.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Adhere to attendance and reliability standards.
Follow all additional duties as assigned by management.