Laundry Attendant

MCR • Abilene, TX

6d • $13 - $16 • Onsite

About The Position

The Laundry Attendant processes hotel linens through all stages, including collecting, transporting, sorting, weighing, loading and unloading washers and dryers, folding, storing, and delivering. The role washes and dries linens, towels, and rags as directed by management, removes and sorts items from laundry carts, folds linens and towels, and stocks carts and linen closets as needed.

The Laundry Attendant operates and maintains washing machines and dryers, cleans dryer filters according to checklists, replenishes cleaning chemicals, and keeps laundry facilities and other back-of-house areas clean and organized. This includes sweeping and mopping floors, keeping linens off the floor, and maintaining clean carts free of debris.

All team members are expected to provide friendly guest service, contribute to hotel cleanliness and guest satisfaction, complete checklists accurately and on time, communicate professionally, and collaborate with colleagues. The position requires a positive, service-minded approach and the ability to follow hotel procedures and perform other job-related duties as assigned. The role is at Abilene Residence Inn.

Requirements

• Must be at least 18 years of age.
• Must have a positive attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work well in stressful, high-pressure situations.
• Must effectively listen to, understand, clarify, and resolve concerns raised by co-workers and guests.
• Must communicate information and ideas clearly.
• Must have a desire to serve all guests.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays, based on hotel demands.
• Must arrive and clock in on time and follow scheduled clock-out and break procedures; provide sufficient notice when calling out, as directed by a supervisor.
• Must meet the physical demands of sustained standing, walking, repetitive wrist, hand, or finger motions, and carrying laundry supplies, linens, and other items.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

• Collect, transport, sort, weigh, load, and unload linens through the laundry process; fold, store, and deliver linens.
• Wash and dry linens, towels, and rags as directed by management.
• Remove and sort dirty linens and towels from laundry carts; fold items and stock linen carts as required.
• Operate washing machines and dryers, clean dryer filters according to checklists, and maintain equipment as trained.
• Sweep and mop laundry floors, keep linens off the floor, and keep laundry carts clean and free of debris.
• Stock linen closets throughout the hotel as applicable and keep back-of-house areas organized and clean.
• Replace and replenish cleaning chemicals.
• Greet guests warmly, use guest names when possible, and contribute to guest satisfaction and service recovery.
• Complete operational checklists accurately and on time and provide accurate, timely shift handover reports.
• Maintain a clean, approved uniform and professional grooming, and communicate and collaborate effectively with team members.
• Follow schedule, clock-in/out, break, and call-out procedures.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health insurance available after 30 days of employment for full-time team members
• Dental insurance available after 30 days of employment for full-time team members
• Vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed