Laundry Attendant

Hilton Garden Inn - Tupelo•Tupelo, MS

About The Position

The Laundry Attendant is responsible for washing, drying, ironing, folding, sorting, and distributing soiled and clean linens, towels, napkins, tablecloths, and other laundry items. The role includes operating laundry equipment, treating stains, maintaining equipment and carts, and keeping the laundry work area clean. The attendant is expected to provide courteous, service-oriented assistance to guests and coworkers and help ensure guest satisfaction. The role may require flexible and long hours and availability on weekdays, weekends, holidays, and special event dates.

Requirements

  • High school diploma or equivalent and/or experience in a hotel or related field preferred.
  • Flexibility to work long hours when required.
  • Ability to frequently or constantly lift, carry, push, pull, or otherwise move objects.
  • Ability to stand for the entire shift.
  • Ability to communicate effectively, verbally and in writing, with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Availability to work weekdays, weekends, holidays, and special event dates.

Nice To Haves

  • High school diploma or equivalent and/or experience in a hotel or related field.

Responsibilities

  • Remain attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
  • Understand and operate washing machines and dryers.
  • Load and unload washes according to standards.
  • Wash and dry dirty linens, towels, rags, and other laundry items.
  • Sort hotel linen by type, color, size, and other categories.
  • Pre-treat stained linen before washing.
  • Clean the dryer filter daily and maintain equipment as trained.
  • Operate the iron according to standards and ensure it is turned off at the end of the day.
  • Sweep and mop laundry floors and store linens off the floor.
  • Fold towels and linens.
  • Remove and sort dirty linens and towels from laundry carts.
  • Keep laundry carts clean and free of debris.
  • Maintain a clean work area.
  • Sort clean laundry by type and load carts.
  • Ensure overall guest satisfaction.
  • Maintain regular attendance.

Benefits

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance
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