Laundry Attendant

MCR•Dublin, OH
•$16 - $17•Onsite

About The Position

The Laundry Attendant processes hotel linens through collecting, transporting, sorting, weighing, washing, drying, folding, storing, and delivering them. The role includes operating and maintaining washers and dryers, cleaning laundry areas and equipment, replenishing cleaning chemicals, and stocking linen closets and carts. Team members are expected to contribute to guest satisfaction, cleanliness, product quality, and teamwork across the hotel. This includes welcoming guests warmly, following checklists and procedures, communicating professionally, and assisting with other cleaning duties as needed.

Requirements

  • Must be at least 18 years of age.
  • Must have a positive, can-do attitude and willingness to learn.
  • Must understand and follow established guidelines and procedures.
  • Must work well in stressful, high-pressure situations.
  • Must be effective at listening to, understanding, clarifying, and resolving concerns raised by coworkers and guests.
  • Must communicate information and ideas clearly.
  • Must have a desire to serve guests.
  • Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
  • Must arrive and clock in on time, clock out at the scheduled shift end unless otherwise directed, and never work off the clock.
  • Must follow scheduled break clock-in and clock-out times and provide call-out notice as directed by a supervisor.
  • Must meet the physical demands of regularly standing, walking, making repetitive wrist, hand, or finger motions, and carrying laundry supplies, linens, and other items.

Nice To Haves

  • Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

  • Collect, transport, sort, weigh, load, and unload linens through laundry equipment and laundry chutes; fold, store, and deliver processed linens.
  • Wash and dry dirty linens, towels, and rags as directed by management.
  • Remove and sort dirty linens and towels from laundry carts; fold linens and towels and stock linen carts as required.
  • Understand and operate washing machines and dryers; clean dryer filters as directed and recorded on checklists, and maintain equipment as trained.
  • Sweep and mop laundry floors, keep linens off the floor, and keep laundry carts free of debris.
  • Stock linen closets throughout the hotel, as applicable, and keep back-of-house areas organized and clean.
  • Replace and replenish cleaning chemicals.
  • Greet guests warmly and contribute to guest satisfaction while performing duties.
  • Complete operational checklists accurately and on time, and provide accurate, timely shift handover reports.
  • Wear a clean, approved uniform and nametag, maintain grooming standards, and work collaboratively with team members.
  • Pitch in with cleaning guest rooms and public spaces as needed.
  • Follow assigned schedules and clock-in, clock-out, break, and call-out procedures.

Benefits

  • Hotel discounts
  • Weekly pay
  • Paid time off
  • Retirement options
  • Referral bonuses
  • Career advancement and upward mobility
  • Health, dental, and vision insurance available after 30 days of employment for full-time team members
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