Laundry Attendant

Peregrine Hospitality•Hyannis, MA

36d•Onsite

About The Position

The Laundry Attendant is responsible for maintaining the cleanliness, sanitation, and organization of assigned work areas, including guestroom floors, hallways, public areas, stairwells, linen closets, vending areas, and foyers. This role involves switching linen racks, cleaning drinking glasses, stocking housekeeping carts and linen closets, and anticipating guest needs. The attendant must use correct cleaning chemicals, transport supplies efficiently, and complete various cleaning tasks and special projects as assigned. They are also responsible for handling lost and found items and adhering to all hotel policies and service standards.

Requirements

Must be able to prioritize and work efficiently with limited supervision.
Must be detail oriented and able to multi-task efficiently.
Must be able to speak and understand and communicate the primary language(s) used in the workplace.
Must possess excellent communication, follow-up, and organizational skills.
Must have the ability to push, pull, bend, squat and lift on a regular basis up to 50 pounds.
Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.
Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up.
Be a clear thinker, remaining calm and resolving problems using good judgment.
Follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team.
Endure various physical movements throughout the work areas.
Satisfactorily communicate with guests, management and co-workers to their understanding.
High School diploma or GED equivalence preferred
Minimum 3 months housekeeping or relevant experience
Will be required to work flexible scheduled shifts based on business needs
Must be able to lift and/or carry up to 50 pounds
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
Ability to stand and walk for extended periods of time
Ability to bend and twist, push and pull, stoop, and kneel

Responsibilities

Switch linen racks daily and ensure supplies are fully stocked.
Clean drinking glasses for guest rooms.
Stock housekeeping carts with supplies.
Stock linen closets with amenities and supplies for room attendants and deliver supplies directly to room attendants.
Anticipate guests’ needs, respond promptly and acknowledge all guests service requests.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas including guestroom floors, hallways and public areas, stairwells, linen closets, vending areas, and foyers.
Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
Transport cart with cleaning supplies, amenities and linens to assigned guest room and room attendants securely and in a timely manner.
Remove all trash, dust, debris and foreign particles.
Complete reoccurring projects including shampoo, vacuum floors, pick up trash.
Ensure all guestroom hallways are clean and clear of trash, debris or items.
Refurnishes housekeeping with supplies, towels etc. as required in designated areas.
Complete special projects as assigned.
Turn over any lost and found items from guest rooms to the Supervisor.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Follow safety and security procedures.
Work cohesively with co-workers and all departments as part of a team.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Adhere to attendance and reliability standards.
Follow all additional duties as assigned by management.